Assist the Director of Sales & Pricing with daily sales and account management activities.
Maintain strong professional relationships with customers and serve as a point of contact for routine inquiries.
Coordinate customer onboarding, including account setup and documentation requirements.
Assist with follow-up action items.
Support customer reviews, service meetings, and business development initiatives. Pricing & Analytics
Assist with transportation pricing and rate development.
Support the preparation and submission of customer bids, Request for Proposals (RFPs), and contract renewals.
Analyze customer shipment, revenue, and profitability data.
Develop reports and dashboards to identify trends, opportunities, and account performance.
Maintain pricing records and ensure pricing accuracy within company systems. CRM Administration
Maintain customer, prospect, and opportunity information within Microsoft Dynamics 365 (D365).
Create and manage quotes, customer records, contacts, and sales activities.
Ensure CRM data integrity and accuracy.
Generate sales activity and pipeline reports from D365. Billing & Back Office Support
Participate in the customer billing and invoicing workflow.
Assist with investigating billing discrepancies and customer inquiries.
Coordinate with operations, customer service, and accounting teams to ensure accurate customer invoicing.
Review customer contract requirements and verify billing compliance. Reporting & Administrative Support
Prepare weekly, monthly, and quarterly sales reports.
Maintain customer contracts, pricing agreements, and sales documentation.
Support special projects related to sales growth, customer retention, and operational efficiency.
Assist with presentation preparation and executive reporting. Qualifications Required
Strong Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, filtering, and data analysis.
Excellent organizational and time management skills.
Strong verbal and written communication abilities.
Ability to work independently and manage multiple priorities.
High attention to detail and accuracy.
Proficiency in Microsoft Office Suite. Preferred
Experience with Microsoft Dynamics 365 (D365) CRM.
Transportation, logistics, trucking, or supply chain experience.
Experience with pricing, financial analysis, or customer analytics.
Understanding of freight rating, transportation costs, and margin analysis.
Experience working with customer bids, RFPs, and contract administration.
Knowledge of billing and invoicing processes.

Ideal Candidate Profile The ideal candidate is highly analytical, customer-focused, and comfortable working with large amounts of data. They possess strong Excel and CRM skills, communicate effectively with customers and internal stakeholders, and have an interest in transportation pricing, customer analytics, and business development within the bulk liquid transportation industry. This position offers a career path into Sales Management, Business Development, Pricing Manager, Customer Success, or Commercial Leadership roles over time.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work from home

Work Location:

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