Korean Bilingual Logistics Business Support

Korean Bilingual Logistics Business Support Responsibilities:

1. Management Reporting & Leadership Support Prepare reports and performance summaries for management review. Support the Group/Sales Team Leaders in daily administrative tasks and strategic initiatives. Assist in tracking performance data and generating business reports as directed. 2. Pricing Support & Inquiry Handling Respond to customer inquiries regarding service status and general requests. Support the preparation of freight rate quotations and pricing proposals under the guidance of the Sales lead. Provide administrative assistance for rate documentation and contract filing. 3. Inside Sales Support & Database Management Assist in maintaining relationships with existing and potential customers through follow-up communications. Manage and update CRM systems and sales databases to ensure data accuracy. Monitor sales pipeline progress and update lead status based on team input. 4. Customer Service & Internal Coordination Follow up on customer complaints and coordinate with relevant departments for resolution. Ensure timely communication between internal teams to resolve operational issues. Support administrative tasks related to sales orders and shipment processing. 5. Cross-Functional Coordination Facilitate communication between Sales and Operations teams. Collaborate with Pricing, Legal, and Finance teams to support contract administration. Provide operational support for new business implementation and cross-departmental projects. 6. Sales Documentation & Profitability Analysis Assist in the formatting and preparation of sales materials, proposals, and presentations. Support Excel-based data tasks, such as P&L simulations and profitability data entry. Assist in compiling data for margin analysis and pricing evaluations. 7. Market Research & Admin Support Conduct market research to identify industry trends and potential client lists. Provide administrative assistance for business development activities and client meetings. 8. Process Improvement & Operational Support Provide daily operational support to enhance internal workflow efficiency. Contribute to initiatives aimed at improving service productivity and customer satisfaction. Perform ad-hoc reporting, as required. Perform other job related duties as required

Requirements/Qualifications:

Entry level or less than 3 years of logistics operation or sales support or business development support experience Bachelor's degree in Logistics, Business Administration, Supply chain management, Marketing or a related field. Excellent written and oral skills (English/Korean) required Strong organizational and multitasking skills Excellent communication and interpersonal skills. Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus. Self-motivated, team-oriented, and adaptable to a fast-paced environment. Willingness to expand knowledge of logistics industry Why work at BTI? We're committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully. We are an outstanding national Consulting company with 20 years of success Corporate Values 1. Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances 2. Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients 3. Stronger Together We embrace each other's differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes 4. Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long-term success 5. Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.