SALES AGENT AUTO MARKETING
(BAYAMON REGION) (TOA
BAJA, DORADO, VEGA ALTA, BAYAMON
)
FIRSTBANK PR
Our Company At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client's expectations. Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you. A Brief Overview Support all auto dealer processes and provide guidance on Conventional Auto Loans. Maintain strong relationships with assigned dealers and develops new partnerships, events and offers. What you'll do
- Visits all dealers assigned on a daily basis, to provide service, orientation and support in order to reach the region monthly budget.
- Keeps a dealer penetration (Wip) of 60%, in all Floor Plan Dealers assigned. Captures a first dictation in Auto applications.
- Provides orients dealers for Conventional Auto loan, about special plan and offers.
- Works with dealers in the Registration Document process and discuss Aging Report of Licenses.
- Develops new dealer's relations and maintains the existing. Prepares events and orients customers in our Auto Department services.
- Calls and orients the customer, referred through the One Stop Shop referral program (OSS), in all Bank Products and Auto Loans, refers customers to our Dealers Floor Plan, and once the loan disbursement is processed, registers the sales in the OSS electronic system.
- Conduct daily visits to dealers to provide service, orientation, and support to meet regional monthly targets
- Ensures minimum 60% dealer penetration (WIP) across assigned Floor Plan dealers. Capturesinitial intake information for auto loan applications (first dictation)
- Provide loan materials and educates dealers on special plans, promotions, and offers for conventional Auto loan
- Support dealers with registration document processes and reviews license aging reports
- Develop and coordinates sales events; promotes Auto Department products and services to customers
- Contact and advise customers referred through the One Stop Shop (OSS) program on bank products and auto loans
- Refer customers to Floor Plan dealers and ensures proper follow-up through loan disbursement
- Record completed sales and activities in the OSS electronic system
- Works with Flat Cancellations
- Helps Disbursement Area in return process.
- Follow-up to approval
- Perform other duties as assigned.
What You'll Need to Succeed A Bachelor's Degree in Business Administration is required for this job and a minimum of one to two years of relevant experience. Competencies Knowledge of sales and marketing Excellent people skills Good verbal and written communication skills in Spanish and English Preferred Knowledge on computer software as Words, Power Point, Excel Accountable for adhering to the Bank's BSA, AML and Office of Foreign Asset Control (OFCA) applicable policies. Employee must follow specific unit procedures developed in compliance with the policies. Employee is also responsible for reporting any suspicious activity and/or transactions in accordance with the Bank's processes and comply with any mandatory BSA, AML and OFAC training assigned. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
First BanCorp. es una corporación organizada bajo las leyes del Estado Libre Asociado de Puerto Rico y los Estados Unidos de América que ofrece igualdad de oportunidades de empleo que no discrimina contra persona alguna por razón de raza, color, creencias religiosas, género, edad, origen nacional, impedimento físico o mental, condición de veterano de la Era de Vietnam o veterano con impedimento. First BanCorp., sus subsidiarias y afiliadas son un contratista federal sujeto al cumplimiento con la Ley de Asistencia para el Reajuste de los Veteranos de la Era de Vietnam, según enmendada, y la Ley de Rehabilitación de 1974, según enmendada. Estas leyes y sus correspondientes reglamentos requieren que First BanCorp. tome acción afirmativa para emplear y promover en el empleo a individuos calificados con impedimentos, veteranos con impedimentos, veteranos de la Era de Vietnam y otros veteranos elegibles. Si es usted un individuo con impedimento, un veterano con impedimentos, un veterano de la Era de Vietnam o un veterano elegible nos gustaría incluirle en nuestro Plan de Acción Afirmativa, por lo que agradeceremos nos informe. Puede hacerlo ahora o en cualquier momento en el futuro. Ofrecer esta información es totalmente voluntario. Esta información nos ayudará a hacer los esfuerzos razonables para acomodar su incapacidad. Si usted decide identificarse, la información provista se usará únicamente para propósitos relacionados con las leyes y reglamentos aplicables. La información se mantendrá con carácter confidencial, excepto que podría ser compartida, en casos en que sea necesario, con (1) supervisores y gerentes; (2) personal de seguridad y/o primeros auxilios; (3) oficiales del gobierno encargados del cumplimiento de las leyes y reglamentos relacionados. Si usted elige identificarse voluntariamente puede comunicarse con nuestra División de Recursos Humanos al 787.729.8179. Copyright © 2022 First BanCorp. Todos los derechos reservados.