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Sales Support
Job
Robert Half
Seattle, WA (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Sales Support team member to join a team in Seattle, Washington on a Long-term Contract basis. This position helps drive a smooth client and sales experience by preparing pricing documents, maintaining accurate records, and responding to routine inquiries effectively. The ideal candidate is comfortable working across web-based tools and business systems while communicating clearly with both clients and internal partners.
Responsibilities:
- Enter and maintain accurate client and account information across internal systems and databases to support daily sales operations.
- Prepare client quotes and pricing documentation for direct requests and for members of the sales team.
- Respond to routine customer questions related to support needs and product information using Zendesk and standardized response templates.
- Review submitted information for completeness and accuracy before processing sales-related records and documentation.
- Support inbound communication by addressing basic inquiries and directing more complex issues to the appropriate teams.
- Use CRM, CPQ, ERP, and related business applications to assist with order support, record updates, and sales administration.
- Help monitor documentation and transactional details to ensure organized records and reliable follow-through on client requests.