CAD Support LEAD Jobs in Cupertino,CA,US

Job

W3global

Cupertino, CA (In Person)

Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 6/23/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

See Job Scorecard

Review key factors to help you decide if the role fits your goals.

How is this calculated?

Pay Growth

out of 5

Not enough data

Not enough info to score pay or growth

Job Security

out of 5

Not enough data

Calculating job security score...

Total Score

out of 100

Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

The Tier‑1 MCAD Support Engineer (Siemens NX) provides first‑line technical support for Mechanical CAD (MCAD) systems using Siemens NX in an enterprise engineering environment. The role focuses on user onboarding, access provisioning, installation, licensing, environment configuration, basic NX usage support, and NX‑PLM (Teamcenter) connectivity.

Responsibilities:

Serve as first point of contact for Siemens NX user issues via Jira tool Resolve common Tier‑1 issues: NX application launch failures Login and access problems License checkout and expiration errors Provide basic "how‑to" support for NX users: 3D Parts Files Assembly files Drawing files Install and configure approved Siemens NX versions per enterprise standards Perform basic Siemens NX license diagnostics (FlexLM) Validate workstation readiness (OS, graphics, memory, VPN) Log, track, and update incidents using Jira Support new mechanical engineer onboarding for

Siemens NX Skills Required:

Strong knowledge with the Operating systems Windows, Linux and Mac OS. Experience with Networking and Software configuration Management. Basic understanding of Siemens NX (Design and Drafting modules) Basic familiarity with Teamcenter or PLM systems Awareness of NX licensing concepts (node‑locked, floating) Strong troubleshooting, communication, and documentation skills Minimum 3 years of experience in IT Support / Siemens NX in engineering environment