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AEC UPS USA

Pre-Sales & Technical Support

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Job Description

AEC UPS USA
is hiring a Technical Associate to support our sales team with pre-sales engineering and post-sales technical support for UPS and power systems solutions. This is a customer-facing role for someone who combines a technical background with strong presentation and communication skills — comfortable speaking with engineers, distributors, and C-level decision-makers (CTOs, CIOs) alike. We're a growing company, and we're looking for a smart, driven professional who wants to grow with us from an early stage — with the potential to become a shareholder as the business scales. Key Responsibilities Provide technical pre-sales support: product selection, system sizing, and proposal preparation Review project specifications and recommend appropriate technical solutions Support the sales team in customer meetings, technical presentations, and solution discussions Present technical solutions confidently to audiences ranging from engineers to executive decision-makers Deliver virtual product demonstrations and technical training sessions Conduct hands-on product training for customers, partners, and distributors Provide post-sales support: troubleshooting, application guidance, and customer assistance through the project lifecycle Work closely with customers, distributors, and engineering teams to ensure successful project implementation Qualifications Experience in technical pre-sales and/or post-sales support Background in electrical engineering, power systems, UPS, renewable energy, switchgear, or related industries Strong public speaking and presentation skills, with the ability to engage both technical and executive audiences Excellent communication, problem-solving, and customer relationship skills Bachelor's degree in Electrical Engineering or related technical field preferred Based in or willing to work from
Miami-Dade or Broward County, FL Note:
This role is sales- and relationship-driven, not a hands-on field service position — we're looking for someone who can lead a technical conversation with confidence, not swap out components.
Pay:
Up to $7,000.00 per month
Education:
Bachelor's (Preferred)
Experience:
Electrical Equipment:
2 years (Required) Pre sales engineering: 2 years (Required) Post sales technical support : 1 year (Preferred)
Work Location:
In person