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Assistant Sales Engineer
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Wabash Valley Power Alliance
Greenfield, IN (In Person)
Full-Time
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Job Description
Company DescriptionNineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.
Job DescriptionNineStar Connect looking for a collaborative, detail-oriented professional to join our Business Sales team as an Assistant Sales Engineer.
This role supports the pre-sale, installation coordination, and post-installation process for business telecommunications services. Working closely with the Sales Engineering Project Manager, you'll help ensure projects move smoothly from initial customer conversations through successful deployment. If you enjoy technology, problem-solving, customer interaction, and working across departments, this could be a great fitWhat You'll DoTechnical Sales & Project SupportAssist with customer meetings and pre-sale consultationsHelp prepare quotes for cabling projects and hosted phone deploymentsCoordinate internal resources for pre-installation walk-throughsSupport equipment readiness and deployment preparationHosted Phone & PBX CoordinationPartner with internal technical teams to support successful hosted phone installationsAssist with updates and training related to new products and technical proceduresHelp maintain smooth communication between sales and operations teamsPost-Installation CoordinationReview post-install documentation and coordinate follow-up itemsWork cross-functionally with Engineering, Operations, and Sales teams to support service deliveryBackup Operations SupportOccasionally assist with order entry and service order processing during staffing absencesSupport accurate entry of business service orders into iVUE ConnectHelp process service changes, additions, deletions, and repair requests as neededQualifications2-3 years of experience in telecommunications, technical sales support, or technology coordinationExperience with hosted phone systems and/or PBX platforms preferredStrong organizational and communication skillsAbility to manage multiple priorities while maintaining attention to detailExperience with ERP systems and Microsoft Office Suite preferrediVUE Connect experience is a plusAdditional InformationNineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.
Career Development:
- We value employees that have a desire to learn and provide reimbursement funds for continuing education. We're also committed to in-house training and ongoing development.Company Benefits:
- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.Wellness:
- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location.Core Values:
- We're guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we're looking for team members who share these values!Job DescriptionNineStar Connect looking for a collaborative, detail-oriented professional to join our Business Sales team as an Assistant Sales Engineer.
This role supports the pre-sale, installation coordination, and post-installation process for business telecommunications services. Working closely with the Sales Engineering Project Manager, you'll help ensure projects move smoothly from initial customer conversations through successful deployment. If you enjoy technology, problem-solving, customer interaction, and working across departments, this could be a great fitWhat You'll DoTechnical Sales & Project SupportAssist with customer meetings and pre-sale consultationsHelp prepare quotes for cabling projects and hosted phone deploymentsCoordinate internal resources for pre-installation walk-throughsSupport equipment readiness and deployment preparationHosted Phone & PBX CoordinationPartner with internal technical teams to support successful hosted phone installationsAssist with updates and training related to new products and technical proceduresHelp maintain smooth communication between sales and operations teamsPost-Installation CoordinationReview post-install documentation and coordinate follow-up itemsWork cross-functionally with Engineering, Operations, and Sales teams to support service deliveryBackup Operations SupportOccasionally assist with order entry and service order processing during staffing absencesSupport accurate entry of business service orders into iVUE ConnectHelp process service changes, additions, deletions, and repair requests as neededQualifications2-3 years of experience in telecommunications, technical sales support, or technology coordinationExperience with hosted phone systems and/or PBX platforms preferredStrong organizational and communication skillsAbility to manage multiple priorities while maintaining attention to detailExperience with ERP systems and Microsoft Office Suite preferrediVUE Connect experience is a plusAdditional InformationNineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.