Product Support Specialist

Job Description Zoeller Pump Company (Est. 1939) is searching for a Product Support Specialist to join our Customer Experience Team. The Product Support Specialist will use application expertise with various pump products for job quotations, trouble shooting and effective problem solving. Applicants in search of tuition assistance are strongly encouraged to apply. Responsibilities of the

Customer Experience Agent:

Provide first contact with internal/external customers for day to day product support duties, thru telephone, email, fax and USPS Provide technical assistance on products sold through Zoeller Pump Company Interact collectively with Sales, Manufacturing, wholesale representatives, specifying engineers, contractors, and end users of these products. Requirements of the •

Customer Experience Agent :

• AS/BS Degree preferred but work experience/military will be considered if training is pertinent to job responsibilities Minimum of 2 years' experience in a business environment, military or extensive hands on technical background Ability to relate to technical (mechanical and electrical) nature of the products Zoeller Pump manufactures and or distributes along with their applications Self-starter, with pleasant phone demeanor and the ability to handle all conversations in a clear, concise and professional manner Proficient in Microsoft Office applications preferred College Tuition Reimbursement, $30k dependent scholarships, wellness program etc.

Job Type:

Full-time Pay:

Hourly plus profit sharing plan

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift People with a criminal record are encouraged to apply

Work Location:

In person