Sales Engineer

Job Listing ID:

4494346

Job Title:

Sales Engineer Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

05/19/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Job Description:

Objective of role: Drive territory growth through providing advanced level technical support including on-site support, telephone support, product, quality, performance, and issue resolution.

Expectations:

Technical aptitude and ability to learn and train in mechanical, electronics, computer systems, Wi-Fi networks, routers, and software systems. Highly motivated individual able to focus on reactive troubleshooting, proactive service solutions, and project management. Ability to build and develop relationships to drive sales.

Main Duties and Responsibilities:

Provide training/technical teaching face to face or virtual to support capabilities of distribution sales and service organization Provide technical troubleshooting assistance (telephone and on-site as required) to the AWTX Distributors and act as the main escalation point of contact for advanced product support. Facilitate resolution of equipment and service performance complaints. Creatively develop proactive solutions/ideas to grow and develop sales in territory. Assist with implementation of product upgrade and retrofit programs. Provide required level of support for product rollouts, introductions, upgrades, and retrofits. Support AWTX training team with feedback to facilitate future versions of documentation and/or materials. Maintain and enhance the relationship with AWTX Platinum Distributors service organizations. Responsible for territory sales and financial reporting. Ability to review financial reporting material to develop territory sales plans. Submit periodic regional sales outlook reports. Ability to relay complex technical concepts to be easily digestible to non-technical trainees. Manage travel and entertainment budget as required to grow sales in assigned territory.

Qualifications:

Bachelor's degree in technical field such as Engineering and/or equivalence experience 3 - 5+ years Technical Support, Engineering, and/or QA Mechanical, Electrical, and Software aptitude and troubleshooting skills Must be proactive and display a high level of initiative Demonstrated customer service skills Proficient with Microsoft Office Products to include Outlook, Word, Excel, Power Pivot, and PowerPoint Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs Ability to communicate effectively verbally and in writing. Ability to present in public. Business plan and sales strategy development Delivering product and sales presentations to both individual and large audiences Conducting basic technical training seminars on electronic products Requires strong interpersonal skills and the ability to build trust and rapport with the field service team, business units and the sales teams

Preferred Qualifications:

BS/BA in Engineering, Electronic Systems, or Computer Science Advanced electrical / Mechanical / Software (Windows) Customer Service Experience / Help Desk / Supervisor Diagnostic logic development Experience with ITW business and products

Physical Requirements/Working Conditions:

Travel 50% while keeping up to date with daily communications and requirements Distributor sites and conditions will vary based on industry and product Ability to bend, kn...

Job Classification:

Sales Engineers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A