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Global Product Support Engineer 5
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OREGON EMPLOYMENT DEPARTMENT
Tualatin, OR (In Person)
Full-Time
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Job Description
Job Listing ID:
4495421Job Title:
Global Product Support Engineer 5Application Deadline:
08/17/2026Job Location:
TualatinDate Posted:
05/20/2026Hours Worked Per Week:
40Shift:
Day Shift Duration of Job:
Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)Job Summary:
The group you'll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering ofLam's etch and deposition products. We drive innovation to ensure our cutting-edge solutionsare helping to solve the biggest challenges in the semiconductor industry. The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers. What you'll do The Global Product Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. In this role you will respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Additional duties will include reporting design, reliability and maintenance problems or bugs to design engineering/software engineering.May be involved in customer installation and training and provides support to customer/users where the product is highly technical or sophisticated in nature.
Collaborates with other Lam Research colleagues and teams to ensure quality of product and designs and deliverables for customers.
Deliver presentations toexternal customers toaddress customer concerns and create projects to resolve and improve the product performance and experience.
Works independently and with team to troubleshoot, problem solve, address productivity andCIP project. Role requires 20% - 30% travel internationally (sometimes includes last minute travel to address customer concerns) Who we're looking for Minimum of 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience. Our commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or... For full info follow application link.