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Affirm

Manager, Sales Engineering

Job Description

The Role Leads and develops a team of Sales Engineers while participating in enterprise technical sales, API integration discussions, solution presentations, and merchant onboarding. Builds, tests, and troubleshoots integrations; coaches teams on AI development tools; collaborates with Engineering, Product, and Revenue; translates merchant challenges into product improvements; and maintains relationships with technical and business stakeholders. Summary Generated by Built In At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Manager of Sales Engineering, you'll combine your People Come First leadership, technical depth, and communication skills to help enterprise merchant partners evaluate and integrate Affirm. You will lead and develop a team of Sales Engineers while actively participating in deals, guiding integration decisions, and building relationships with merchants' technical and business leaders. You'll develop a deep working knowledge of Affirm's products and integration solutions, participate in and lead technical sales calls, and provide hands-on support when the team needs coverage or additional technical leadership. You'll also strengthen the team's ability to build, test, and troubleshoot integrations in sandbox environments, grounding merchant recommendations in practical experience. Sales Engineers are part of the Partner Engineering team and work closely with Affirm's Revenue, Engineering, and Product teams. Together, you'll solve merchant integration challenges, identify product enhancements, and build internal processes that scale. What you'll do Lead, mentor, and grow a team of Sales Engineers, setting clear expectations for technical proficiency, merchant engagement, and performance. Actively participate in deals alongside your team, supporting live technical discovery, integration discussions, and solution presentations. Partner with merchant technical and business leaders when an opportunity requires leadership involvement. Develop and maintain deep working knowledge of Affirm's products, APIs, and integration options so you can evaluate solutions, explain tradeoffs, and help resolve technical blockers. Build, test, and troubleshoot integrations in sandbox or simulated merchant environments, and coach the team to develop the same practical capabilities. Use AI development tools in your own technical work and coach the team to apply them effectively when building prototypes, developing integrations, and testing solutions, with accountability for the quality and correctness of the resulting code. Collaborate with Engineering, Product, and Revenue to design effective merchant solutions, address integration gaps, and win new business. Translate merchant requirements and recurring technical challenges into actionable product feedback and improvements to internal processes. Create a respectful, supportive environment where diverse perspectives contribute to better decisions and team members receive clear feedback and opportunities to grow. What we look for Passion and drive to change consumer banking for the better. BA/BS degree in business or technology. 4-6+ years of experience in Sales Engineering, Solutions Engineering, or a comparable customer-facing technical role, and 3-4 years of people management experience. A track record of developing technical talent, setting clear expectations, and holding teams accountable for results. Demonstrated ability and willingness to stay hands-on while managing a team, including personally leading technical customer conversations and helping advance deals. Practical experience building, testing, and troubleshooting API-based integrations, with proficiency in at least one programming language. Strong technical judgment and the ability to translate business requirements into integration recommendations, explain tradeoffs, and identify implementation risks. Excellent communication skills, with the ability to build credibility with developers, business stakeholders, and senior leaders. Base Pay Grade
  • M Equity Grade
  • 8 USA Pacific OTE (CA, WA, NY, NJ, CT): $185,000
  • $245,000 USA Sapphire OTE (all other U.S. states): $164,000
  • $224,000 Please note that visa sponsorship is not available for this position.
#LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility.
Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends:
Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge:
Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in
San Francisco or Los Angeles:
Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described. Read Full Description Skills Required BA or BS degree in business or technology 4-6+ years of experience in Sales Engineering, Solutions Engineering, or a comparable customer-facing technical role 3-4 years of people management experience Track record of developing technical talent, setting expectations, and holding teams accountable Willingness and ability to remain hands-on while managing a team Experience building, testing, and troubleshooting API-based integrations Proficiency in at least one programming language Strong technical judgment and ability to translate business requirements into integration recommendations Excellent communication skills with developers, business stakeholders, and senior leaders What the Team is Saying Nupur Senior Director, Product Management I joined the company in 2014, and I was lucky to be an early employee and see the company grow through so many different stages. It's just unreal when you have a job that actually makes a difference in the world. Nupur Senior Director, Product Management I joined the company in 2014, and I was lucky to be an early employee and see the company grow through so many different stages. It's just unreal when you have a job that actually makes a difference in the world. Jerry Manager, Machine Learning Engineering I'm really aligned to the mission of Affirm because I experienced a lot of issues that Affirm was built for, to fix for…we build machine learning models to help our customers' financial journey, to improve their financial lives. Adam Senior Technical Sourcer People Come First, is a core value shown everyday in the products we create and the teams creating them. Who you work with and what you work for makes all the difference. I'm proud to be part of Affirm's journey as we look to grow the future of finance. Max Levchin CEO Financial Services is an industry that is literally the single largest industry in the world, and yet, a rough estimate 99% of people working in it aren't very proud of what they do. I think Affirm is distinguished in a sense that all of us here are very proud of not just what we do but how we do it. Affirm We believe great talent isn't tied to one location. You'll have the flexibility to work from wherever you do your best, with the tools and support to thrive from anywhere. Affirm We invest in our Affirmers' futures through comprehensive skill and leadership development programs, professional coaching, and internal mentorship opportunities. Whether you are an individual contributor or a seasoned leader, we want to see you succeed. Affirm We understand the importance of holistic well-being. Affirm provides comprehensive benefits, including medical, dental, and vision insurance, robust mental health support programs, and generous time off. We also support growing families with competitive parental leave benefits and provide support for family journeys. Becca Maldonado Executive Assistant The remote first culture here has just really offered me the chance to really create balance in my life. Elan Rice Operations Risk Specialist My first real mentor was my first boss. When I joined Affirm when Black@, the Black employee resource group, was founded, she made it a point to say we're always going to protect that time for you to go to that meeting. She was essentially signaling to me that "It's important to me that you find community." Kellee Van Horn VP Revenue Operations Analytics & New Markets Affirm's company culture is energetic, lots of very smart people, highly collaborative. People that thrive the most here are the people that run at the problem. Kellee Van Horn VP Revenue Operations Analytics & New Markets There have been several leaders who have invested in me, who've coached me, who've given me feedback to make me better. I am successful at Affirm because there are people that are invested in me being successful. Matt Banach Director, Engineering Everyone here has really strong ownership over what they're responsible for and a bias for action. That sort of culture is refreshing but also invigorating. Matt Banach Director, Engineering The most important thing I do is help identify people who are eager and want to grow and give them my time—the feedback, the coaching, the mentorship. Jiarui Xu Staff Machine Learning Engineer My favorite part of the Hackathon is to be able to talk to people from different teams and hearing what they want to build and get inspirations from each other. Parsa Tajik Software Engineer The things that I've learned throughout the hackathon process has been you know just like building things super fast and working better with the teammates. Since I'm new, it's been great to just learn more about the people that I'm working with. Josh Hicks Software Engineer It was great getting to be a part of such an amazing company. My team is amazing, and it felt fantastic getting to contribute to a project with such a huge impact. View all jobs at Affirm View Affirm Profile Report Job

Benefits

  • Mentorships
  • Leadership Development
  • Mental Health
  • Employee Stock Options (ESOs)
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