Job Overview:

Automation Robotics and Controls (ARC) is seeking a detail-oriented and organized Inside Sales Representative to support our growing sales department. This position focuses primarily on the administrative and clerical side of the sales process by assisting customers, processing orders, maintaining accurate records, and providing day-to-day support to ensure efficient operations. The ideal candidate is highly organized, customer-focused, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

Assist with parts orders, order tracking, and customer updates. Prepare and send quotes, order confirmations, and other sales-related documentation. Respond to customer inquiries via phone and email in a professional and timely manner. Coordinate with vendors and suppliers regarding parts availability, pricing, and order status. Maintain accurate customer information, sales records, and product data within company systems. Provide administrative support to the sales team, including filing, data entry, and document management. Serve as a backup for shipping and receiving as needed. Work closely with purchasing, engineering, and operations to ensure customer orders are completed accurately and on schedule. Help maintain an organized and efficient sales office while providing excellent customer service.

Skills & Qualifications:

High school diploma or equivalent required; associate degree is a plus. 1-3 years of experience in inside sales, customer service, administrative support, or a related clerical role preferred. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office (Outlook, Excel, Word) and Google Workspace applications. Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment. Positive attitude with a strong commitment to customer service.

Benefits:

Flexible schedule (Monday-Friday) Bonus Opportunities 401(K) with company matching BCBS Health, Dental and Vision insurance Paid Time Off (PTO)

Sick Time Accrual Paid Holidays Pay:

$47,840.00 - $58,240.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Childersburg, AL 35044 (Required)

Work Location:

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