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Sales Coordinator (Produce Industry)
Job
Farmer's Best
Rio Rico, AZ (In Person)
$41,600 Salary, Full-Time
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Job Description
About the Role We are looking for a detail-oriented and dependable Sales Coordinator to join our team in the produce industry, with a strong focus on managing customer claims, shortages, and rejections . This role is essential in supporting our sales operations and ensuring that customer concerns are addressed quickly, professionally, and thoroughly. As a Sales Coordinator, you will work closely with our sales, logistics, warehouse, and accounting teams to investigate and resolve product or delivery issues. You'll also provide administrative and organizational support to help keep the sales process running smoothly. This is a great opportunity for someone who enjoys problem-solving, working with cross-functional teams, and making a meaningful impact in a fast-paced environment. Key Responsibilities Serve as the main point of contact for handling customer claims, shortages, and product rejections , ensuring timely and accurate resolution. Coordinate with the logistics, warehouse, and quality control teams to gather documentation and investigate issues related to damaged, delayed, or short shipments. Maintain organized records of all claims, supporting documentation, and outcomes. Communicate professionally with customers to gather details, provide updates, and ensure satisfaction during the claims process. Work closely with the sales team to flag recurring issues and help identify areas for process improvement. Prepare and follow up on credit memos or adjustments related to claims. Support sales representatives with general administrative tasks when needed, including order entry and data updates in Excel, SAP, or other internal systems. Assist in cross-functional coordination with accounting and logistics to ensure alignment on resolutions and documentation. Qualifications Prior experience in a sales support or coordination role is preferred, especially in produce or fast-paced perishable goods. Proficiency in Excel and working knowledge of SAP is highly preferred. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to work independently, prioritize tasks, and manage time effectively. Comfortable navigating cross-functional teams and following up on pending items. Bilingual (English/Spanish) is a plus. What We Offer A team-oriented and supportive work environment. Competitive weekly pay with bonus opportunities. Career growth opportunities within a respected and growing company. Training and development with exposure to various areas of the business. Retirement plan options. Schedule Monday to Friday Rotating weekends Join Our Team If you're a detail-focused team player who's eager to grow in the produce industry and support a thriving sales team, we'd love to hear from you. with your resume and let us know why you're a great fit for the Sales Coordinator role at Farmer's Best.