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Nissan of Alhambra
Bilingual Sales BDC Representative
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Based on California data
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What they do
A Sales Representative works as a sales associate in a variety of retail settings or businesses. Provides information to customers and sells merchandise or products. Provides analysis of sales activity to businesses and advises on ways to increase sales.
$70,591 / year median in California
-11% projected decline
Job Description
Bilingual Sales BDC Representative Nissan of Alhambra Alhambra, CA Job Details Full-time $48,000 - $72,000 a year 10 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Employee discount Flexible schedule Qualifications Customer satisfaction tracking Average order value (success metric) Driver's License Lead Tracking Activity sales targets CRM system proficiency Appointment scheduling Client referrals Client interaction via phone calls Email outreach prospecting Full Job Description Nissan of Alhambra is one of the top-performing Nissan stores in Southern California, and our Business Development Center is the engine behind that success. We're looking for a high-energy, bilingual (English/Spanish/Mandarin/Cantonese) BDC Representative who loves talking to people, thrives on goals, and wants a real career path in the automotive industry. What You'll Do Respond quickly and professionally to internet leads, phone calls, texts, and chat inquiries from customers interested in new and pre-owned Nissan vehicles Set, confirm, and follow up on sales appointments for our showroom team Make outbound calls and send follow-ups to unsold showroom traffic, past customers, service customers, and manufacturer leads Communicate fluently in both English and Spanish to serve our diverse Alhambra and San Gabriel Valley community Log every interaction accurately in our CRM and maintain clean, organized lead pipelines Hit daily and monthly targets for contact rate, appointments set, appointments shown, and units sold from BDC-sourced appointments Stay current on Nissan models, current incentives, and dealership promotions so you can answer questions with confidence Work closely with sales managers to maximize every opportunity What We're Looking For Fluent in English and an additional language listed above (speaking, reading, and writing) - required 1+ year of BDC, call center, customer service, or sales experience preferred; automotive experience is a plus but not required Excellent phone voice, strong written communication, and a positive, customer-first attitude Comfortable working with CRM software (VinSolutions, DealerSocket, Elead, or similar) and making a high volume of calls daily Organized, self-motivated, and driven by measurable results Available to work a flexible schedule including some evenings, Saturdays, and holidays Must be 18+ with a valid driver's license If you're bilingual, competitive, and ready to grow with a winning team, apply today!