About Pilates Addiction At Pilates Addiction WeHo, we're on a mission to change lives through the power of movement. Our revolutionary Pilates equipment and unique class offerings create a dynamic experience that transforms clients both physically and mentally. Join our passionate team and help bring the Pilates Addiction experience to new and existing clients. Position Overview As a Sales Representative at Pilates Addiction West Hollywood, you will play a key role in driving sales and supporting our studio operations. This position is ideal for someone with a passion for health and fitness, who enjoys building relationships with clients and helping them discover the benefits of Pilates. You will be the first point of contact for prospective clients, guiding them through our class offerings, memberships, and retail products. A significant part of this role involves connecting with prospective clients by phone . These are warm leads —individuals who have already expressed interest in Pilates Addiction by inquiring online, signing up for promotions, or engaging with the studio. This is not cold calling. Experience calling leads or a strong willingness to learn and grow in this area is essential.

Key Responsibilities Client Engagement:

Welcome potential and existing clients to the studio, answering inquiries about Pilates Addiction Pilates classes, membership packages, and retail products.

Sales & Lead Follow-Up:

Proactively contact warm leads by phone, text, and email to book intro classes, answer questions, and guide prospects toward memberships and packages. Meet and exceed sales targets while maintaining a high level of customer satisfaction.

Consultations:

Conduct studio tours, provide in-depth explanations of the Pilates Addiction Pilates method, and match clients with the right services based on their goals and needs.

Customer Relationship Management:

Build lasting relationships with clients, ensuring they feel valued and supported throughout their fitness journey.

Client Onboarding:

Facilitate the onboarding process for new clients, including class sign-ups, membership registration, and ensuring a smooth start to their Pilates Addiction experience.

Administrative Support:

Assist with studio operations, including scheduling, answering calls, managing email inquiries, and processing sales transactions through our POS system.

Promotion of Events and Offers:

Actively promote studio events, workshops, special offers, and retail products to enhance the client experience and boost sales. Other projects and responsibilities may be added at the owner's discretion, including administrative duties.

Qualifications Sales Experience:

1-2 years of sales experience, preferably in a fitness or wellness environment.

Phone & Lead Follow-Up Skills:

Prior experience calling leads is highly preferred, or a strong willingness to learn and become confident with phone-based sales conversations.

Customer Service:

Strong interpersonal and communication skills with a customer-first mindset.

Fitness Passion:

A genuine interest in Pilates and fitness, with the ability to educate others on the benefits of the method.

Sales Skills:

Ability to meet targets, handle objections, and maintain a consultative, solution-based approach.

Tech Savvy:

Comfortable using studio management software, point-of-sale systems, and digital tools.

Team Player:

Collaborative, reliable, and positive. Schedule & Availability Open availability is strongly preferred, with particular need for Monday-Friday. Physical Requirements Ability to stand, walk, and interact with clients for extended periods. Comfortable with light physical activity related to assisting clients and setting up equipment when necessary. Perks & Benefits $18/hr + commission Free and discounted Pilates classes Health & wellness benefits Professional development and growth opportunities A fun, supportive, and high-energy studio environment

Job Type:

Part-time Pay:

$18.00 per hour

Work Location:

In person