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TMI Automotive Products, Inc.
Inside Sales Representative Automotive Aftermarket (Retail Sales)
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$77,168 / year median in California
-6% projected decline
Job Description
Inside Sales Representative - Automotive Aftermarket (Retail Sales) TMI Automotive Products, Inc. Corona, CA Job Details Full-time $70,304 a year 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Spanish Customer communication English High school diploma or GED Bachelor's degree Outbound calling Full Job Description This role is best suited for candidates who enjoy owning results and engaging directly with customers throughout the full sales process. TMI Automotive Products is a recognized leader in automotive interior restoration and aftermarket solutions, trusted by enthusiasts and builders nationwide. We are hiring a driven Inside Sales Representative to support our direct-to-consumer retail business. This is a true sales role—not customer support or order taking. You will own the full sales cycle from first contact to close, helping customers select the right products while converting demand into revenue. You will play a key role in driving revenue growth, enhancing the customer experience, and strengthening brand loyalty. Location & Schedule On-site position Monday-Friday, 8:00 AM - 5:00 PM PST Occasional domestic travel for trade shows and events Compensation Full-time, salaried position $70,304 base salary + performance-based bonus Bonus tied to revenue, conversion, and order value High performers have strong earning upside Long-term role with growth opportunity What You'll Do Handle inbound and outbound sales calls with retail customers Own the full sales cycle from inquiry to close Guide customers on product selection, fitment, pricing, and ordering Drive conversions and maximize order value through upselling Educate customers on product features, benefits, and applications Enter and manage orders accurately in CRM systems Provide post-sale support and resolve customer questions Represent TMI at trade shows and promotional events Support product launches, promotions, and marketing initiatives Collaborate with Sales and Marketing to grow retail revenue What Success Looks Like Consistently hitting or exceeding retail sales targets High conversion rate on inbound inquiries Increased average order value through product recommendations Strong customer satisfaction and repeat business Accurate and timely order processing What We're Looking For 1-3 years of retail or inside sales experience Strong closing ability and sales mindset Excellent communication and customer engagement skills Comfortable discussing pricing and guiding purchase decisions Ability to manage multiple customers in a fast-paced environment Proficient in Microsoft Office Self-motivated and able to work independently Passion for automotive products or aftermarket industry strongly preferred Bilingual Spanish/English is a plus Willingness to travel for trade shows Education High school diploma or equivalent required Bachelor's degree preferred