Group Sales Coordinator - Waldorf Astoria Monarch Beach Resort and Club

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Group Sales Coordinator to join the Sales Team! Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle. The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

Shift:

Monday through Friday, on-site Want to learn more? Hotel Website , Facebook , Instagram What will I be doing? As a Group Sales Coordinator, you would be responsible for supporting the Sales Department by giving administrative support to the department Managers, greeting and assisting visitors, answer incoming calls, qualifying leads and handling guest inquiries that come into the office. Specifically, you would be responsible for performing the following tasks to the highest standards: Perform clerical duties such as typing documents, reporting, filing, and answering phones. Qualify all incoming inquires and distribute to the appropriate Manager. Generate Contracts, Estimates, Proposals Assist managers in scheduling appointments and meetings as required. Handle requests for clients as they arise and respond to all guest inquiries in a timely, friendly and efficient manner. Conduct property tours, promote facilities and services on behalf of your immediate Mangers. Maintain a professional working environment and attitude. Maintain and upkeep of all office equipment. Assist on special projects as needed. Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Sales Coordinator , you're not just supporting sales operations and lead generation to help drive new business - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. Here's what you'll do during a typical day: Perform daily sales operations: Provide administrative support including data entry, invoice distribution, Salesforce activity tracking, and recordkeeping to ensure efficient team operations Support sales documentation and reporting: Assist with preparing contracts, proposals, RFP responses, client call summaries, and booking and loyalty reports Generate and qualify new business leads: Research, identify, and evaluate unmanaged and prospect accounts to build and maintain a qualified pipeline Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed