Sales Intake and Community Relations Representative Job Summary Are you a motivated and compassionate individual looking to make a difference in people's lives? We are seeking a dynamic Sales Intake and Community Relations Representative to join our team at SYNERGY HomeCare in Escondido, CA . As a representative of our agency, you will play a vital role in growing our client base and strengthening our presence in the community. This role combines sales, intake coordination, in-home assessments, and referral relationship building to provide exceptional care to our clients. About the Role As a Sales Intake and Community Relations Representative , you will be responsible for:

Lead Follow-Up :

Respond to new incoming leads, call within minutes, and maintain consistent follow-up until contact is made.

Lead Nurturing :

Build rapport with families, understand care needs, and guide them through the decision-making process.

Sales Conversion :

Clearly explain services, pricing, schedules, and next steps to turn inquiries into active clients.

Home Assessments:

Conduct in-person assessments to evaluate needs, safety, home environment, and care preferences.

Care Plan Development:

Collaborate with the office team to create personalized care plans based on assessment findings.

Client Enrollment:

Complete service agreements, intake forms, and ensure a smooth transition into care.

Family Communication:

Provide clear explanations, answer questions, and build trust with families throughout the onboarding process.

Referral Source Visits:

Build and maintain relationships with hospitals, SNFs, ALFs, home health, hospice, and physicians.

Community Networking:

Attend senior fairs, chamber events, and community programs to increase brand visibility.

Brand Representation:

Represent SYNERGY HomeCare professionally and compassionately in all community interactions.

Territory Management:

Plan weekly routes and maintain a consistent presence in the territory.

CRM Documentation:

Track all leads, follow-ups, assessments, and conversions accurately.

Pipeline Management:

Maintain an organized, prioritized list of active leads and referral opportunities.

Weekly Reporting:

Provide updates on leads, conversions, outreach, and assessments to leadership. Qualifications

• Experience in home care, senior services, healthcare sales, or intake coordination preferred
• Strong communication and relationship-building skills
• Confident conducting in-home assessments and speaking with families
• Organized, persistent, and comfortable with fast-paced follow-up
• Professional appearance and reliable transportation
• Warm, compassionate, and mission-driven personality Compensation & Benefits
• $21-$24 per hour plus bonus
• Mileage reimbursement
• Workers' compensation, liability coverage, unemployment insurance
• Opportunities for growth within a rapidly expanding agency Why Join SYNERGY HomeCare?

As a Sales Intake and Community Relations Representative , you will be the bridge between families seeking help and the compassionate care SYNERGY HomeCare provides. Your work directly impacts client safety, comfort, and quality of life. This is a meaningful role where your efforts turn inquiries into long-term relationships and essential care for those who need it most. Apply today to join our team and make a difference in the lives of others! Apply Today!