Sales Support

We are looking for a detail-oriented Sales Support team member to join our team in California. This long-term contract position is ideal for someone who thrives in a fast-paced sales environment and enjoys supporting customers and internal teams through each stage of the order process. The ideal candidate will bring strong communication skills, solid order management experience, and the ability to handle both inbound and outbound sales-related activities with accuracy and a strong service focus.

Responsibilities:

Assist sales representatives and customers by responding to product, pricing, and order-related inquiries in a timely manner. Enter customer orders accurately into internal systems and verify details to help ensure smooth processing and fulfillment. Provide post-sale assistance by addressing order updates, issue resolution, and follow-up communication with customers. Support inside sales efforts through proactive outreach, lead follow-up, and coordination with the broader sales team. Manage inbound requests and outbound customer contact while maintaining a high level of service and care. Track order activity and maintain organized sales records to help ensure accurate reporting and customer support. Work closely with internal departments to resolve order discrepancies, shipment concerns, or service-related questions. At least 3 years of experience in sales support, customer service, or a related commercial support role. Hands-on experience with order entry and processing in a fast-paced business environment. Familiarity with post-sales support, including customer follow-up and issue resolution. Background in inside sales and comfort handling both inbound and outbound communication. Strong verbal and written communication skills with a customer-focused and detail-oriented approach. High attention to detail and the ability to manage multiple priorities with accuracy. Proficiency with standard business systems and tools used for sales coordination and recordkeeping. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .