Sales Support

We are looking for a detail-oriented Sales Support team member to join our team in California. This long-term contract position is ideal for someone who thrives in a fast-paced sales environment and enjoys supporting customers and internal teams through each stage of the order process. The ideal candidate will bring strong communication skills, solid order management experience, and the ability to handle both inbound and outbound sales-related activities with accuracy and a strong service focus.

Responsibilities:

• Assist sales representatives and customers by responding to product, pricing, and order-related inquiries in a timely manner.
• Enter customer orders accurately into internal systems and verify details to help ensure smooth processing and fulfillment.
• Provide post-sale assistance by addressing order updates, issue resolution, and follow-up communication with customers.
• Support inside sales efforts through proactive outreach, lead follow-up, and coordination with the broader sales team.
• Manage inbound requests and outbound customer contact while maintaining a high level of service and care.
• Track order activity and maintain organized sales records to help ensure accurate reporting and customer support.
• Work closely with internal departments to resolve order discrepancies, shipment concerns, or service-related questions.