Business Development/ Trade up Coordinator

Business Development/ Trade up Coordinator Subaru of Glendale - 2.8 Glendale, CA Job Details 7 hours ago Qualifications Computer operation Computer literacy Computer skills Full Job Description There's plenty of room to grow at Subaru of Glendale!, #1 Subaru Dealership in the USA. If you have interest in working in a fast-paced, high-reward industry; you've come to the right place. At our dealership, we value our employees as human capital and an essential part of why we're able to provide our customers with the best. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Responsibilities Answer customer calls, in face to face service and customers establish follows-up with sales appointments Respond quickly to internet, phone and live chat inquiries using email, scripts and templates Provide customers with initial product information and direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads that are not ready to make an appointment or no-show Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.