Inside Sales Agent EO&A Napa, CA Job Details $60,000 - $115,000 a year 2 days ago Qualifications Customer records maintenance Phone communication Client rapport building Client database systems Phone canvassing Initial Contact (sales skills) Lead Tracking CRM system proficiency Customer interaction during outreach Sales follow-up Client interaction via phone calls Full Job Description Summary If you're comfortable picking up the phone, starting conversations, and following up consistently, this could be a strong fit. EO&A is looking for an Inside Sales Agent to help our real estate team stay connected with the people in our database. Your primary responsibility will be making outbound calls, having genuine conversations with past clients, prospective buyers and sellers, and other contacts, and setting appointments for the agents on our team. This is a phone-focused sales position. You'll spend much of your time talking with people, following up, and identifying when someone may be ready for a conversation with one of our real estate agents. We're looking for someone who is personable, persistent, organized, and comfortable making calls every day. Responsibilities As an Inside Sales Agent, you will: Make outbound calls to contacts in EO&A's existing database Follow up with prospective buyers, sellers, past clients, and other contacts Build rapport and have natural conversations about people's real estate needs and plans Identify people who may be considering buying or selling a home Set qualified appointments for agents on the EO&A team Follow up with contacts who aren't ready to make a move yet Use provided scripts and conversation guides as a starting point for calls Keep accurate notes and update contact information in the team's CRM Schedule future follow-up and maintain consistent contact with the database Communicate appointment details and relevant information to the appropriate agent Track calling activity, conversations, and appointments Participate in training, coaching, role-play, and accountability Requirements We're looking for someone who: Is comfortable spending a significant part of the day making outbound phone calls Enjoys talking with people and can build rapport over the phone Is persistent and comfortable following up consistently Can handle rejection and move confidently to the next conversation Communicates clearly, warmly, and professionally Is comfortable using scripts while still sounding natural Is organized and consistent about documenting conversations and follow-up Can learn and regularly use a CRM Is receptive to coaching, role-play, feedback, and accountability Is motivated by goals and comfortable tracking activity and appointment results Works well as part of a team A California real estate license is preferred but is not required to be considered for the position. Previous real estate experience isn't required. Experience in inside sales, phone sales, appointment setting, customer service, business development, or another relationship-focused role can be helpful. What You Can Expect From EO&A You won't be expected to build a call list from scratch. You'll be working within EO&A's existing database and using established systems to help our team stay connected with the people we already know. You'll have access to: An established database of contacts Scripts and conversation guides CRM and follow-up systems Training and coaching Role-play and opportunities to practice calls Clear activity and appointment goals Support from the agents you're setting appointments for An experienced Northern California real estate team The goal is straightforward: create more real conversations with the people already connected to EO&A and help our agents connect with those who have a real estate need. If you're motivated by conversations, follow-up, and turning opportunities into appointments, and you want to develop your sales skills as part of an established real estate team, we'd like to hear from you. Responsibilities Participate in PLACE New Agent Launch to internalize PLACE lead generation and prospecting scripts Cultivate and convert inbound sales inquiries to appointments Cultivate and convert outbound sales opportunities to appointments Qualify leads to convey motivation and financial aspects to real estate sales agents Manage database and productivity reports Commit to skill development through education and script practice Become a real estate local expert Commit to weekly 1:1 coaching session, weekly trainings and Partner Call Track activities and clients in PLACE Technology Qualifications You are excellent at rapport building and are energized by working with people. You are passionate about selling and converting. You are organized and can handle multiple leads and consistent follow-up methods. You are passionate about teamwork and team oriented goals. Strong written and verbal communication skills Exceptional telephone skills Sales experience tracking to a quota Excellent time management and organizational skills Ability to learn and internalize scripts Team player Real estate license preferred About-our-team At EO&A, powered by PLACE, we strive to provide the highest level of service to our clients. We do this through superior technology that maximizes the reach of our efforts, teamwork & supportive collaboration, deliberately-formed positive habits, and a culture of exceptional performance. We show up each day with a smile, and a positive attitude towards breaking previous records. Our clients have success because we invest in our people. When committed individuals have the education, tools, and support they need to thrive, excellence is achieved. Join us and get ready to be the best version of yourself!!!