Business Development Support Specialist Industry:

EH&S, Training and Education Employment Type:

Full-Time, Direct Hire Work Location:

In-Office Position Overview We are seeking a motivated, outgoing, and results-driven Business Development Support Specialist to support sales growth, account management, and client retention. Working closely with the Business Development Manager, internal departments, and upper management, this position focuses on generating new business, managing existing client accounts, maintaining strong client relationships, and coordinating training services. This is a full-time, in-office position with a strong emphasis on outbound sales calls, account management, customer communication, and training coordination.

Key Responsibilities Outbound Sales and Lead Generation:

Make a high volume of daily outbound sales and cold calls to prospective and existing clients to promote services, generate leads, and develop new business.

Account Management:

Maintain and grow existing client accounts through regular communication, follow-ups, and identification of additional training needs and sales opportunities.

Client Communication:

Respond to client inquiries by phone and email, provide service information, communicate updates, address concerns, and maintain positive client relationships.

Training Scheduling and Coordination:

Coordinate training requests, schedule classes, communicate scheduling details to clients and internal departments, and assist with schedule changes and follow-ups.

Sales and Proposal Support:

Prepare proposals, follow up on sales opportunities, assist with marketing initiatives, and maintain accurate client and sales records.

Field Visits:

Occasionally visit local client sites and attend in-person meetings to strengthen client relationships and explore new business opportunities. All business travel is local, with no overnight stays required. Qualifications and Requirements Experience in sales, cold calling, account management, customer service, or business development preferred. Comfortable making frequent outbound calls and initiating conversations with prospective clients. Excellent verbal and written communication skills, with strong customer service and interpersonal abilities. Strong English reading comprehension, writing, mathematical, and analytical skills, with the ability to accurately interpret information, prepare written communications, and work with numbers and data. Strong organizational skills with the ability to manage multiple client accounts, coordinate schedules, prioritize tasks, and meet deadlines. Proficiency in Microsoft Word, Excel, and PowerPoint. Strong computer and data entry skills. Minimum typing speed of 55 words per minute. Experience with CRM software or sales databases preferred. Valid driver's license and clean driving record. Experience in the training, education, or occupational safety industry is a plus. Equipment and Physical Requirements Use of a computer, telephone, printer, scanner, and other standard office equipment is required. The position requires regular attendance, effective communication, extended computer use, and the ability to lift and carry up to 15 pounds. Occasional driving to client locations is also required. Benefits Medical, dental, and vision insurance available after the probationary period. Paid time off (PTO). Paid holidays. 401(k) retirement plan. Join Our Team If you enjoy connecting with people, generating new business, managing client relationships, coordinating services, and identifying opportunities for growth, we encourage you to apply and become part of our team.

Job Type:

Full-time Pay:

$56,000.00 - $64,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance Application Question(s): How fast do you type? _

WPM Experience:

Business development: 3 years (Preferred)

Sales:

3 years (Preferred)

Work Location:

In person