Estimate Recovery Specialist Service Lion Plumbing Heating Air Electric - 5.0 Orange, CA Job Details Temporary | Part-time | Temp-to-hire | Full-time | Contract $35,000 - $200,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount Professional development assistance Life insurance Referral program Retirement plan Qualifications Deal closing Phone communication High-end sales Insurance sales Telemarketing Closing sales leads Customer interaction during outreach Client interaction via phone calls Solar sales Full Job Description Estimate Recovery Specialist / Phone Closer Service Lion Plumbing, Heating, Air & Electric — Orange County, CA Full-Time | In-Office / Hybrid | Base + Commission About the Role Service Lion is a fast-growing, multi-trade home services company (HVAC, Plumbing, Electrical, and Drain) serving Orange County. We generate a high volume of estimates every week from our field technicians — and right now, we have a significant backlog of unsold estimates sitting on the table representing real, recoverable revenue. We're hiring an

Estimate Recovery Specialist:

a dedicated phone closer whose entire job is to work our unsold estimate pipeline, re-engage homeowners who didn't say yes the first time, overcome the objections that stalled the deal, and either close the sale over the phone or get a technician back in the door to finish the job. This is not a cold-calling role — every lead you touch is a real homeowner who already requested service and received a real quote. Your job is to bring the close rate up. What You'll Do Work a daily list of unsold/open estimates pulled from ServiceTitan, prioritized by dollar value and age Call homeowners to rehash the proposal, answer lingering questions, and address the real reason they didn't buy (price, timing, trust, spouse approval, comparing quotes, etc.) Re-present value, financing options, and promotions to move stalled deals to a "yes" Close sales directly over the phone when possible, or schedule a technician/comfort advisor to return and finalize Log every call outcome, objection, and next step accurately in ServiceTitan Follow a structured cadence for repeat outreach (calls, texts, email) on estimates that don't close on the first attempt Hit weekly and monthly targets for calls made, estimates recovered, and revenue closed Flag patterns in lost estimates (pricing objections, competitor mentions, service gaps) back to leadership What We're Looking For Proven track record of closing sales over the phone — home services, solar, roofing, auto, insurance, or similar high-ticket, in-home sales backgrounds are a strong fit Confident, persistent, and comfortable handling objections without being pushy Strong phone presence: clear communicator, good listener, genuinely likes talking to people Highly organized — able to manage a large, prioritized pipeline without letting leads go cold Comfortable with CRM/field service software (ServiceTitan experience a big plus, not required) Coachable and metrics-driven; you want to see your numbers and beat them Home services industry knowledge (HVAC, plumbing, electrical) is a plus but not required — we'll train you on the technical side Compensation & Benefits Base pay + uncapped commission on recovered/closed revenue Ongoing training on our services, pricing, and sales process Growth path within a rapidly scaling company Health insurance, PTO, etc. Why Service Lion We're building one of the top multi-trade home service companies in Orange County, and we're investing heavily in the systems and people who close deals. This role has a clear, measurable impact — you'll be able to see the exact dollars you recover every week — and strong performers will have real earning and advancement potential as we scale.

Pay:

$35,000.00 - $200,000.00 per year

Benefits:

Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): Do you have at least 1 year of experience closing sales over the phone (not just taking inbound orders)? This role requires making outbound calls during business hours, Monday-Friday [and/or Saturdays, if applicable]. Are you available to work this schedule? This position pays a base plus uncapped commission on recovered sales. Are you comfortable with a compensation structure primarily driven by commission?

Work Location:

In person