Job Description
SSC California, a people-first sales and business consulting firm, is seeking an AT&T Sales Team Lead who brings both efficiency and a genuine, people-focused approach. This role is centered on helping customers understand and enroll in the right mix of AT&T's services, including wireless, fiber, smart home, and business-grade connectivity. As an AT&T Sales Team Lead, you'll guide customers through a smooth, straightforward enrollment process while creating a positive and confident first experience with one of the nation's most trusted connectivity providers. You'll oversee enrollments across AT&T's full portfolio, ensuring each customer is matched with solutions that fit their needs while maintaining a fast-paced, team-driven environment. Why This AT&T Sales Team Lead Role Matters Every AT&T Sales Team Lead remembers how it all began and in this role, you help make that first step count. As an AT&T Sales Team Lead, you turn uncertainty into confidence, ensuring each customer's first experience with AT&T's full suite of services feels personal, seamless, and purposeful. What You'll Be Doing as the
AT&T Sales Team Lead:
Guide customers through the enrollment process for AT&T's wireless, fiber internet, and entertainment solutions, ensuring all required information is accurately completed and services are set up efficiently. Deliver clear, personalized consultations that break down AT&T's offerings into simple, easy-to-understand options tailored to each customer's needs. Support the post-enrollment experience by coordinating installations, assisting with setup questions, and ensuring a smooth activation process. Keep detailed and up-to-date records of customer interactions and enrollment progress within the CRM system to support tracking and follow-up. Identify opportunities to enhance the customer experience by recommending relevant upgrades or additional services based on individual usage and preferences. Work closely with team members and leadership to address challenges, resolve concerns, and maintain a consistently high standard of service. What the AT&T Sales Team Lead Brings to the Table:
High school diploma or GED required; additional coursework in business, communications, or marketing is a plus but not required. Previous experience in service coordination, enrollment, or account setup is preferred, especially in telecom, utilities, or sales-driven environments. Strong communication and active listening skills, with the ability to simplify AT&T's service options into clear, easy-to-understand solutions. Comfortable using CRM systems and digital tools to maintain accurate customer records, track enrollments, and manage documentation efficiently. Highly organized and adaptable, with the ability to manage multiple enrollments while staying on pace in a fast-moving, goal-oriented environment. AT&T Sales Team Lead Compensation & Job Details:
Position Type:
Full-Time, Face-To-Face Sales Earnings:
Commission-Based AT&T Team Leads earn $80 to $150 per qualified lead converted into a sale. On average, Advisors earn $55,000 a year! Schedule :
Monday-Saturday (Approx. 40-50 hrs/week) Job Locations:
Riverside, CA office location Clients & Products:
Promote AT&T's wireless phone, Internet, and TV services Pay:
$55,000.00 per year Benefits:
Employee assistance program Professional development assistance Referral program Work Location:
In person
