Overview Currently our client, a leading semiconductor machinery manufacturing company, is looking for a Sales Operations Coordinator. 【Position】Sales Operations Coordinator 【Location】Santa Clara, CA 【Compensation】$75,000

• $85,000 / year + Bonus (based on company performance) 【Schedule】Monday
• Friday, 9:00 AM
• 6:00 PM 【Hiring Style】Direct Hire / Full-time Responsibilities Serve as the primary point of contact for customers, evaluating purchase orders, invoices, order changes, cancellations, pricing, and delivery schedules.

Develop sales strategies, benchmark competitor pricing, and generate presentation materials for strategic planning meetings. Analyze trends in equipment/tool forecasts, customer samples, and inventory levels to determine purchase order timing and quantities. Oversee End-of-Life (EOL) status determinations and negotiate current parts pricing with headquarters in Japan. Prepare, organize, and translate business correspondence and presentation materials between Japanese and English. Investigate and resolve customer complaints, Return Merchandise Authorization (RMA) requests, and failure-analysis cases. Analyze and report progress, issues, and sales forecasts to both the local team and headquarters in Japan. Manage scheduling, travel arrangements, and administrative filing systems for the sales team while driving operational process improvements. Qualifications Japanese and English bilingual business-level proficiency (verbal and written) is required to translate materials and communicate with headquarters in Japan. At least 3 years of experience in office administration, operations coordination, or a related role is required. Demonstrated ability to exercise independent judgment and manage competing operational priorities with minimal supervision is required. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace is required. Experience with CRM platforms (e.g., Salesforce, HubSpot) or ERP/inventory systems is preferred. Familiarity with shipping platforms, freight coordination, or procurement workflows is preferred. Prior experience supporting a technical or engineering team in a technical environment is preferred. Bachelor's degree in Business Administration or a related field (or equivalent combination of education and experience) is preferred.

Job Type:

Full-time Pay:

$75,000.00

• $85,000.

00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Language:

Japanese (Required) Ability to

Commute:

Santa Clara, CA 95056 (Required)

Work Location:

In person