Sales Catering Coordinator

VENTURA HOSPITALITY PARTNERS LLC

Ventura, CA Job Details Full-time $25

• $27 an hour 17 hours ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Customer communication Full Job Description Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002.

We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.

SUMMARY:

The Sales Catering Coordinator is responsible for answering sales/catering office phones when sales staff is not available and respond to all sales inquiries accurately, timely, and in a professional manner.

DUTIES AND RESPONSIBILITIES

Perform clerical duties such as typing correspondence and reports, filing, and answering phones Maintain and upkeep various filing systems, including vendor information where necessary Responsible for maintaining and updating sales files Coordination of all groups as contracted by the Sales team. Contact and provide appropriate follow-up on all signed/contracted business and determine and coordinate all needs of the customer Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction Assist managers in scheduling appointments, meetings and travel arrangements for business trips as required Performs other related duties as assigned by management

QUALIFICATIONS

Performs work with little or no supervision; works independently Can be relied upon regarding task completion and follow up Performs work with little or no supervision; works independently

EDUCATION AND EXPERIENCE

Bachelor's degree preferred At least one-two years of previous sales and/or catering coordinator experience required

COMPETENCIES

Customer Service

• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Organizational Support
• Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Professionalism
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity
• Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Attendance/Punctuality
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Continually required to sit and utilize hand and finger dexterity to operate a keyboard and office equipment Occasionally required to bend or stoop and lift items less than 25 lbs.

SALARY:

HOURS:

BENEFITS

Medical, Dental, and Vision Insurance Company paid Basic Life and AD&D Insurance 401(k) with Company match Paid Time Off and State required Sick Pay 8 Paid Holidays Hotel discounts by brand Voluntary Short-Term and Long-Term Disability