Sales Support Specialist (Bilingual) Our client is seeking a customer-focused and proactive Bilingual Sales Support Specialist who excels at building relationships, resolving concerns, and creating positive customer experiences. The ideal candidate is an empathetic communicator and confident problem-solver who can work independently, navigate challenging conversations, and collaborate effectively in a fast-paced environment. This role is on-site in Westminster, Colorado. Sales Support Specialist (Bilingual) Responsibilities Proactively engage with customers through outbound calls and written communication to understand concerns, address service needs, and support continued customer relationships. Take ownership of customer issues, identify barriers or pain points, and develop effective solutions while minimizing escalations. Partner with Sales, Support, and other internal stakeholders to resolve complex customer needs and improve the overall customer experience. Maintain accurate and detailed documentation of customer interactions, activities, and outcomes within Salesforce. Review customer data and trends to identify retention opportunities, improve engagement, and support the development of helpful customer-facing resources. Sales Support Specialist (Bilingual) Qualifications Fluency in Spanish and English, with strong speaking, reading, and writing skills in both languages. 5+ years of customer service, sales support, retention, or similar customer-facing experience. Excellent written and verbal communication skills, with strong active listening, empathy, negotiation, and relationship-building abilities. Strong problem-solving and analytical skills with the ability to independently prioritize customer needs, make sound decisions, and manage multiple responsibilities. Associate's degree or equivalent experience, along with proficiency in Salesforce and the ability to quickly learn and navigate multiple business systems.

Compensation:

$22-$24/hr. (DOE) VanderHouwen Contractors Enjoy Exceptional Benefit Perks! As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future. Meet VanderHouwen What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals. VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career! VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.