Inside Sales Representative

About SMT, Corp. SMT Corp. is recognized as the industry leader in counterfeit electronics detection and supply chain assurance , providing mission-critical components and verification services for high-reliability applications. About the role Jump-start your career in the aerospace and defense industry. This is a great opportunity to learn and grow with a company dedicated to delivering the highest quality products and services, competitive pricing, and industry-leading response times. This role may involve a learning curve, so we're looking for someone who is eager to learn, excels in customer service, is detail- and customer-oriented, and must have excellent time management and communication skills. What you'll do Be the primary support to outside sales for new opportunity quoting and order status Manage the sales process flow from RFQ through to Order Entry and Delivery Enter new opportunities in CRM Submit requests for research to sourcing and follow up Generate quotations and send to outside sales for review for supported key accounts & directly quote non-key accounts Ensure compliance with customer RFQ submission requirements Ensure compliance with SMT quality systems & processes Create sales orders & order routing information Coordinate all parties on non-Conformities Liaise effectively across teams to meet business needs - Sales/Purchasing/Quality/Test Lab/Finance Effectively manage open orders, tracking order delivery status and align with outside sales, keeping systems and customer up to date Manage web portals to perform customer requests, maintenance, retrieval of information, and posting of data Support, prepare, and submit certifications and other representations for the business Maintain customer data and information in centralized systems, ensuring customer information is controlled in accordance with Customer Non-Disclosure requirements Perform sales and marketing data analyses and publish weekly, monthly, quarterly metrics (bookings, quotes, etc.) Other administrative/marketing support tasks including customer and partner onsite and virtual meeting preparation, event planning and support (e.g., scheduling, meeting room set up, ordering food, etc.) Qualifications Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Ability to effectively track and prioritize tasking Ability to problem solve, taking a proactive approach to issue resolution Must be detail and customer oriented Must have excellent time management and communication skills 1+ year of customer service experience Schedule 8AM - 5 PM, with an hour unpaid lunchbreak Monday to Friday In person on-site Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Prescription drug insurance Referral program Vision insurance Compensation Hourly Pay Commission The pay range for this role is: 24 - 28.85 USD per hour(Sandy Hook)