Business Development Representative Expand International Stratford, CT Job Details Full-time From $40,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Teamwork Interpersonal skills Account development Business development Prospecting Full Job Description At Expand International, we believe great relationships create great business. We're looking for a motivated, customer-focused professional who enjoys connecting with people, uncovering opportunities, and helping customers succeed. As a Business Development Representative, you'll play a key role in driving growth by developing new business, reactivating dormant accounts, supporting eCommerce sales, and building long-term customer relationships. What You'll Do Generate New Business Prospect new, existing, and dormant customers through phone, email, and digital outreach. Complete 30+ quality outbound calls daily. Follow up on marketing leads, web inquiries, referrals, and trade show opportunities. Identify customer needs, provide solutions, and manage opportunities from quote to close. Support Digital Sales Respond quickly to eStore and online inquiries. Follow up on web leads, open quotes, and abandoned carts. Conduct virtual product presentations and demonstrations. Help customers maximize our online tools and ordering platform. Build Lasting Customer Relationships Follow up after purchase to ensure customer success. Re-engage inactive customers and strengthen existing partnerships. Support onboarding, training, and customer education. Stay Organized Maintain accurate customer records in Salesforce and CRM systems. Track opportunities, activities, and follow-up actions. Provide visibility into pipeline performance and growth opportunities. What We're Looking For Strong communication and relationship-building skills. Positive, customer-first attitude. Confidence selling by phone, virtually, and through digital channels. Self-motivated, organized, and results-driven. CRM and B2B sales experience is a plus. How Success Is Measured Success in this role is measured by: Quality outbound activity and customer engagement. New and reactivated customer growth. Revenue generated from new and existing accounts. Digital lead conversion and eCommerce performance. Strong CRM management and pipeline development. Overall contribution to customer retention and company growth. What We Offer Competitive base salary plus commission and incentives. Ongoing training and development. A collaborative, supportive team environment. The opportunity to make a direct impact on business growth. At Expand International, you'll help customers succeed, build meaningful relationships, and play a vital role in our continued growth.

Pay:

From $40,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person