Retail Sales Advisor, Part-Time Johnnie-O Clothing - 5.0 Westport, CT Job Details Part-time 1 day ago Benefits Employee discount Qualifications Customer follow-ups Retail sales transactions Retail customer service procedures Customer communication Customer relationship building Maintaining an organized workspace Client rapport building Fashion retail Refund processing Shelf stocking Retail merchandising procedures Fashion styling Cash register operations Client retention Customer engagement Needs-based selling Initial Contact (sales skills) Client services experience within retail industry Merchandising display arrangement Retail store product knowledge Meeting or exceeding sales goals 1 year Clean workspace maintenance Guest rapport building Product placement Suggestive selling Retail markdown pricing POS systems Customer interaction during outreach Sales follow-up Full Job Description Johnnie-O is looking for a Retail Sales Advisor to work 10-15 hours/week to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle. Responsibilities Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand. Listen and connect with customers to understand their needs, style preferences, and fit requirements. Provide knowledgeable feedback and personalized styling suggestions. Share product knowledge, new arrivals, and upcoming events to keep customers engaged. Maintain a client book and follow up with customers to build long-term relationships. Consistently meet or exceed individual sales goals. Contribute to store sales by proactively engaging customers and recommending additional products. Participate in outreach, appointment-based selling, and event support to grow the customer base. Ensure the sales floor and fitting rooms are clean, organized, and fully stocked. Assist in restocking, re-merchandising, and setting seasonal floor changes. Support accurate inventory management and communicate stock needs to leadership. Process transactions efficiently and accurately, including returns and exchanges. Follow cash handling procedures and maintain accuracy in the POS system. Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed. Qualifications 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands. Strong interpersonal skills with a genuine ability to connect with people. Proactive, solutions-oriented approach to delivering excellent customer service. Ability to adapt in a fast-paced environment and handle multiple priorities. Comfortable working a flexible schedule including evenings, weekends, and holidays. Ability to stand for extended periods and lift up to 20 lbs. Additional Information Employee discounts Casual dress policy, potential career growth and a family-oriented working environment We appreciate your interest in our company and look forward to hearing from you!