Sales Operations Liaison

Sales Operations Liaison 4.2 4.2 out of 5 stars Westport, CT 06880 $50,000

• $60,000 a year
• Full-time

BIOWAVE CORPORATION 6

reviews $50,000

• $60,000 a year

•

Full-time Title:

VA Sales Operations Liaison Department:

Sales Enablement Location:

HQ Role Type:

Full time

• 4 days in-office About BioWave BioWave is a Medtech company redefining pain management through our innovative, non-invasive technology that delivers powerful relief without drugs or surgery.

We offer a range of products designed to meet the unique needs of different markets, delivering effective, customized pain relief solutions where they're needed most. Our technology is backed by clinical evidence and real-world results, helping patients reduce pain, restore function, and reclaim their lives. Trusted by healthcare professionals, athletes, veterans, and individuals alike, BioWave targets pain at its source to provide long-lasting results. Vision & Mission Our Vision is to transform pain management by solving complex pain conditions with innovative, patented, drug-free technology and patient-first, collaborative support

• empowering clinicians to deliver better outcomes and enabling people to reclaim their lives with less pain and more possibility.

Our Mission is to help people win their battle with severe pain. Job Description BioWave is seeking a VA Sales and Operations Liaison to help relieve and consolidate the day-to-day tasks currently being overseen within three separate areas of the business. Bringing to the table the ability to time manage, self direct and problem solve effectively. In this role, you will act as a bridge between different departments or entities, facilitate communication, streamline processes, and ensuring smooth sales operations. This role will work directly with the VA Sales team and report to the National Government Sales Manager. Duties and Responsibilities Sample Order management for VA team VA order resolution Customer Service

• Manage problem orders, quotes, pay and shipment VA A/R support

Liaison:

Follow up with sales reps to get receivable updates

VA Purchasing Issue Resolution:

Resolve all customer service inquires related to purchasing VA specific programs, updates and problem resolutions Required Experience/Skills Experience in/with Customer service, Inside Sales, Operations 2+ years of experience. Computer Proficiency. Ability to form relationships across the organization

• particularly with the VA and Sales Department.

Positive, persuasive communicator. Behaviors for Success Internal drive Sense of urgency Self-Motivated Competent Listener/Communicator The willingness to learn and develop internally. Nice-to-Haves Interest in/experience with the VA/Clinical industry. Experience with Accounts Receivables Proof of success in past roles Education Associate's degree preferred. Pay & Benefits Summary Total Comp $50,000

• $60,000(paid hourly) non-exempt Medical Family
• 55%, Employee 45% (>year 2), 75% (onwards) 401K
• discretionary 2% employer match Travel reimbursement Basic/Voluntary Term Life Insurance Long Term Disability HSA Account Option PTO Years 1 and 2, 15 days, Year 3 onwards 20 days 12 paid public holidays Corporate outings and events Legal Disclaimer(s) BioWave is committed to the principles of equal employment opportunity and providing reasonable accommodations to qualified individuals with disabilities.

If you require assistance or accommodations to complete the application process or to perform the essential functions of this position, please contact [insert contact name, phone number, and/or email]. This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Non Exempt:

As a non-exempt employee, your position is classified as eligible for overtime pay under the Fair Labor Standards Act (FLSA) and applicable state laws. You will be paid on an hourly basis (or salary basis, if applicable), and you will receive overtime compensation for all hours worked in excess of 40 hours in a workweek (or as otherwise required by state law). All overtime must be approved in advance by your supervisor.