Sales Consultant

Sales Consultant Wethersfield, CT Job Details Full-time $4,137 - $15,000 a month 1 day ago Qualifications Record keeping Computer operation Phone communication Medical office experience Process improvement English Data entry Escalation handling Medical terminology Communication skills Technical Proficiency Entry level Client interaction via phone calls Full Job Description Overview We are seeking a dedicated and professional Call Center Representative to join our team. This role is essential in providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to analyze information effectively. Experience in a medical office setting is preferred, as familiarity with medical terminology will be beneficial in assisting our callers. Duties Handle incoming calls with professionalism and courtesy, ensuring a positive experience for all customers. Provide accurate information regarding services, appointments, and procedures while utilizing medical terminology when necessary. Perform data entry tasks efficiently to maintain accurate records of customer interactions and inquiries. Analyze customer needs and provide appropriate solutions or escalate issues as required. Maintain a high level of phone etiquette while communicating with customers, ensuring clarity and understanding. Assist bilingual customers by providing support in their preferred language when applicable. Collaborate with team members to improve processes and enhance overall customer satisfaction. Requirements Proven experience in customer service or a related field, preferably within a medical office environment. Strong data entry skills with attention to detail for accurate record-keeping. Excellent verbal communication skills in English; bilingual abilities are highly desirable. Familiarity with medical terminology is a plus but not mandatory; willingness to learn is essential. Proficient in using computerized systems for managing calls and data entry tasks. Ability to analyze information effectively and provide appropriate responses to customer inquiries. Strong interpersonal skills with the ability to communicate clearly and empathetically with diverse clientele. Join our team as a Call Center Representative where your contributions will make a significant impact on our clients' experiences!

Job Type:

Full-time Pay:

$4,137.00 - $15,000.00 per month Ability to

Commute:

Wethersfield, CT 06109 (Required) Ability to

Relocate:

Wethersfield, CT 06109: Relocate before starting work (Required)

Work Location:

In person