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CW
Camping World
retail sales
Career Insights for Sales Support Specialist
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Scorecard
Based on Florida data
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What they do
A Sales Support Specialist works as part of a sales team to provide support to sales representatives and assist with customer service. Manages data used by a sales team. Reviews orders and customer requests, and works to resolve customer issues related to sales. May research and develop leads for sales.
$57,593 / year median in Florida
+5% projected growth
Job Description
Camping World is seeking a Performance Sales Specialist for our growing team. As the Performance Sales Specialist, you'll lead the retail sector daily sales activities on everything from fulfilling e-commerce orders to merchandising, in-store sales and install sales. The Performance Sales Specialist will drive the overall retail sales sector. In addition to providing our customers with a qualified on-site specialist to answer questions, demonstrate products, and guarantee the best customers' experience. This position requires a contagious enthusiastic leader that know-how to translate it into sales.
What You'll Do:
- + Generate sales and improve customer interaction with add-on sale items + Work with the Store Manager and General Manager to research new products to carry in stores + Work with the Market Director to plan promotional strategies for the location, set up promotions according to Camping World sales promotion calendar and monitor promotional ROI + Maintain all aspects of store merchandising according to marketing, including product placement, price auditing + Organize and participate in all sales teammates training through targeted role plays, observing customer interactions, and product training + Actively partner with the Design Center Specialist to increase sales activities including customer engagement + Execute long- and short-term sales strategies + Receive and respond to, work and sell leads + Work with Service Team/Install Team to get Installs done timely + Maintain S&I daily through workorders, prepayments, estimates, and contact manager + Monitor daily parts traffic and receive parts for installations + Inspect vehicles and coaches to ensure proper parts are being ordered and upsell where applicable + Promote memberships, Visa apps, Road care, and PPPs to parts customers and meet company expectations + Ensure prepays are done correctly to facilitate product holds and procurement + Communicate needs to Parts and Accessories Manager and RAA to ensure orders are placed timely and correctly •What You'll Need to Have for the
Role:
- + Experience with home remodeling + Previous sales and leadership experience + Camping products knowledge is a plus + Experience in establishing action plans to drive performance of sales + Strong sales and communication skills + Strong presentation skills + May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices + Periods of standing, stooping, crawling, and bending
- General Compensation Disclosure
- The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.