Inside Sales Administrator

Inside Sales Administrator in Clearwater, FL The Inside Sales Administrator plays a critical role at the intersection of sales, operations, and customer experience. This position is responsible for managing inside sales activities, customer service, order processing, and administrative coordination. As a primary point of contact for customers, this role works closely with sales, engineering, production, and shipping teams to ensure accurate information, seamless order flow, and on-time delivery of custom control panels and related components. This is an excellent opportunity for a detail-oriented, customer-focused professional who enjoys working in a fast-paced, collaborative manufacturing environment and wants to make a visible impact. Key Responsibilities Customer & Sales Support + Serve as the first point of contact for inbound customer inquiries via phone, email, and web leads, providing prompt, professional, and knowledgeable support. + Qualify and nurture leads, provide product and application information, prepare quotes, and follow up consistently to support order closure. + Build strong customer relationships by maintaining clear communication and recommending alternative or value-added solutions when appropriate. + Upsell complementary components, expedited services, and maintenance options to enhance customer value. Quoting, Orders & Documentation + Prepare and deliver accurate proposals, formal quotations, and sales acknowledgements. + Enter, review, and manage sales orders in the ERP system, ensuring accuracy of part numbers, BOMs, specifications, and pricing. + Generate and distribute sales documentation including invoices, packing lists, and certificates of compliance. + Maintain organized and up-to-date customer records, pricing lists, and quote/order history. Order Coordination & Cross-Functional Collaboration + Coordinate order acceptance, production routing, scheduling, and shipping with operations, purchasing, and logistics teams. + Track orders from entry through shipment and proactively communicate status updates, delays, or changes to customers and internal stakeholders. + Collaborate with engineering and estimating teams to clarify specifications, drawings, subassemblies, and approvals. + Review customer documentation for completeness and escalate technical questions as needed to ensure timely resolution. Administrative & Reporting Support + Ensure all inbound calls, web forms, and online inquiries are properly routed and resolved. + Prepare routine reports for leadership including sales metrics, backlog status, and outstanding quotes. + Assist with inventory checks, purchase requisitions for common stock items, and vendor follow-ups. + Schedule internal and customer meetings, calls, and site visits to support active projects. + Support marketing efforts by updating product listings, assisting with tradeshow logistics, and helping prepare marketing materials. Required Skills & Experience + 2+ years of experience in inside sales, customer service, or administrative support; experience in manufacturing, electrical, or controls environments preferred. + Hands-on experience with CRM and ERP systems (e.g., Salesforce, Epicor, NetSuite, or similar). + Proficiency in Microsoft Office (Excel, Word, Outlook). + Strong communication skills with a customer-first mindset. + Exceptional attention to detail and organizational ability, with confidence managing multiple orders and priorities. + Basic technical aptitude, including the ability to interpret part numbers, BOMs, and simple schematics. + Problem-solving mindset and comfort escalating issues when appropriate. + Ability to collaborate effectively with cross-functional teams and adapt to changing priorities. Preferred Qualifications + Familiarity with electrical control panels, PLCs, relays, enclosures, and wiring. + Experience supporting engineered-to-order or custom-manufactured products. + Experience in inside sales or account management within a technical or industrial environment. + Comfort contributing to marketing initiatives, product listings, and tradeshow support. Work Environment & Culture This is an onsite position in a friendly, close-knit organization with a true "mom-and-pop" feel. The workspace is generally comfortable and often air-conditioned, with a consistent Monday-Friday schedule from 8:00 a.m. to 4:30 p.m. and weekends off. The company is experiencing strong growth, offering exposure to a wide range of projects—from local municipal facilities to national accounts. Inside Sales plays a vital role as the bridge between customers and engineering, making this a fast-paced yet supportive environment where your contributions are visible and your growth is encouraged. Job Type & Location This is a Contract to Hire position based out of Clearwater, FL. Pay and Benefits The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Clearwater,FL.

Application Deadline This position is anticipated to close on May 22, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.