Our Clearwater location will offer:

Vitamin IV therapy Vitamin injections Red light therapy Infrared sauna therapy Wellness memberships and service packages Our goal is to help clients take a proactive approach to hydration, energy, recovery, immunity, and overall wellness. What Makes This Role Different This is not a position where you simply answer phones and check clients in. You will help clients understand our services, recommend options based on their wellness goals, explain the value of memberships and packages, and create reasons for them to return.

The right person will enjoy:

Building relationships with clients Educating people about wellness services Recommending services and upgrades Turning new visitors into loyal members Following up with leads and past clients Working toward individual and team sales goals Being recognized for helping the lounge grow Responsibilities Create a welcoming, polished, and professional experience for every client Greet clients, complete check-in and checkout, and coordinate appointments Answer phone calls, texts, emails, and online inquiries Educate clients about vitamin IV therapy, vitamin injections, red light therapy, infrared sauna, memberships, packages, and promotions Ask thoughtful questions to understand each client's goals Recommend appropriate services, upgrades, add-ons, memberships, and packages Confidently ask for the sale and help clients select the best option Explain pricing and membership benefits clearly Overcome common objections in a professional and helpful manner Follow up with new leads, missed calls, online inquiries, and clients who have not returned Help convert first-time visitors into repeat clients Encourage clients to prebook their next appointment Support membership enrollment, retention, and renewal efforts Promote current specials and local events Assist with social media content and in-lounge marketing when needed Maintain accurate client records and process payments Keep the reception and retail areas clean, organized, and presentation-ready Work closely with nurses and management to maintain an efficient client flow Support grand-opening activities and community outreach for the new Clearwater location Sales Expectations Success in this role will be measured by more than administrative accuracy. The Wellness Sales & Client Experience Specialist will be expected to contribute to: Membership sales Package sales Service upgrades and add-ons Appointment rebooking Lead follow-up and conversion Client retention Average transaction value Daily and monthly location revenue goals Positive client reviews and referrals You do not need to pressure clients or use aggressive sales tactics.

Our approach is consultative:

listen to the client, understand what they want to accomplish, educate them about their options, and confidently recommend the best solution. Qualifications Previous sales experience strongly preferred Experience in wellness, fitness, hospitality, medical spas, retail, beauty, membership-based businesses, or customer service is a plus Proven ability to meet sales goals or successfully recommend products and services Friendly, outgoing, polished, and professional Comfortable initiating conversations and asking for the sale Able to explain pricing and value with confidence Strong communication and relationship-building skills Comfortable making follow-up calls and contacting leads Highly organized and able to manage multiple responsibilities Dependable, punctual, and motivated Interested in health, wellness, and proactive self-care Available to work a flexible full-time schedule, including weekends

Pay:

From $17.00 per hour

Work Location:

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