Service/Sales BDC Representative

Service/Sales BDC Representative Carroll Chevrolet - 3.4 DeLand, FL Job Details Full-time 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer service English High school diploma or GED Customer relationship management Organizational skills Relationship management Full Job Description BDC Job Description The Business Development Representative is responsible to receive, process, and coordinate all incoming telephone sales/service inquiries, showroom floor requests and internet queries. Promptly responds to sales/service requests by coordinating/collaborating with manager. The ideal Business Development Representative has a strong command of the English language (BI-LINGUAL

IS A BONUS

), a high level of self-confidence, computer skills, exceptional organizational skills.

RESPONSIBILITIES

Answers all incoming Sales Appointment calls. Follows up with all non-appointment incoming sales calls Contacts unsold Showroom traffic leads. Follows up with missed appointments Confirms pending appointments Works with internet sales leads by contacting customers and setting an appointment for a dealership visit Performs other duties assigned by department manager

QUALIFICATIONS

High school diploma or GED required; post secondary education or coursework desired Previous call center experience highly desirable, But not needed. Self motivated and a TEAM player Able to hold yourself accountable and achieve goals with limited direct supervision Professional appearance and confident phone voice/skills Computer and internet skills The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers Committed to customer service and satisfaction Professional, well-groomed appearance Candidates must be reliable and must report to work every day on time Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person