Sales Associate Manager Kenzi MedSpa & Wellness Center Job Type:
Full-Time Compensation:
$600/week base pay + uncapped commission Job Summary Kenzi MedSpa & Wellness Center is seeking a dynamic, motivated, and results-driven Sales Associate Manager to help lead our sales efforts, support daily operations, and drive practice growth. This is a hands-on leadership and sales position. The Sales Associate Manager will be responsible for converting leads, increasing treatment and package sales, re-engaging clients, supporting and motivating team members, and helping ensure an exceptional client experience. The ideal candidate is a strong salesperson who is also comfortable taking ownership of day-to-day responsibilities, coaching others, tracking performance, and helping create a polished, organized, and welcoming medspa environment.
Compensation Base Pay:
$600 per week Uncapped commission and bonuses Sales & Client Responsibilities Respond to new client inquiries and sales leads promptly and professionally Consistently follow up with prospective and existing clients by phone, text, and other approved communication channels Convert leads and consultations into booked treatments, packages, memberships, and other qualifying purchases Educate clients on available aesthetic, wellness, and skincare services Recommend appropriate services, packages, memberships, and promotions based on client interests and goals Identify opportunities for appropriate cross-selling and upselling Re-engage inactive clients and previous leads Build strong client relationships that encourage retention and repeat business Meet or exceed monthly individual sales and conversion goals Track leads, follow-ups, conversions, and attributable sales Management & Leadership Responsibilities Help lead, motivate, and support the sales and client-facing team Provide coaching, training, and ongoing performance feedback Help establish and maintain a strong sales culture focused on client experience and measurable results Monitor team sales activity, lead follow-up, conversion rates, and performance toward established goals Assist in developing and implementing sales strategies to increase practice revenue Ensure leads and client inquiries are being handled consistently and appropriately Assist with interviewing, recruiting, orientation, and onboarding of new team members Help train staff on services, promotions, sales processes, client communication, and practice expectations Conduct or assist with regular sales meetings and performance check-ins Help identify areas where additional coaching or training is needed Communicate team performance, operational concerns, and opportunities for growth to practice leadership Operational Responsibilities Support the smooth day-to-day operation of the medspa Assist with scheduling, client flow, and front-office organization as needed Ensure the client-facing areas remain professional, organized, and welcoming Assist with POS transactions, payment processing, and cash-handling procedures Monitor retail product inventory and assist with inventory control and replenishment Ensure accurate pricing and promotion information is communicated to clients and staff Assist with tracking sales reports and other key performance indicators Support promotional campaigns, events, memberships, and special sales initiatives Help ensure team members follow established practice policies and procedures Assist leadership with additional administrative and operational responsibilities as needed What Counts as Qualifying Individual Sales? Qualifying sales are purchases that can reasonably be attributed to the Sales Associate Manager's direct sales efforts, including: Leads personally followed up with and converted Consultations converted into purchases Treatment packages or memberships personally sold Additional services or packages sold to existing clients through the manager's recommendation Previous or inactive clients personally re-engaged and converted into a new purchase Simply processing payment for a client who had already decided to purchase does not automatically constitute an attributable sale. Specific commission policies regarding refunds, cancellations, financing, discounts, chargebacks, and other adjustments will be provided by the practice. Performance Expectations Performance will be evaluated using a combination of individual sales results, leadership effectiveness, and overall contribution to practice growth.
Key performance indicators may include:
Monthly qualifying individual sales revenue Lead-to-sale conversion rate Consultation-to-purchase conversion rate Client reactivation and retention Follow-up consistency Team sales performance Client experience and service standards Operational organization and reliability Staff training and development Requirements Previous experience in sales, sales management, retail management, hospitality management, medical aesthetics, beauty, wellness, or another client-focused environment preferred Demonstrated ability to lead, coach, and motivate team members Strong sales, negotiation, and customer service skills Comfortable asking for the sale and handling reasonable client objections Excellent verbal and written communication skills Strong organizational and time-management abilities Ability to manage multiple priorities in a fast-paced environment Experience with POS systems, payment processing, inventory management, and basic sales reporting preferred Experience with recruiting, interviewing, onboarding, and employee training is a plus Professional, dependable, self-motivated, and results-oriented Ability to learn aesthetic and wellness services and confidently communicate their benefits Bilingual or multilingual abilities are a plus Who We're Looking For We are looking for someone who can sell, lead, and take ownership . This is not simply a front-desk or administrative management position. The Sales Associate Manager should be comfortable personally generating revenue while also helping the rest of the team improve their sales performance and client experience. The right candidate is personable and polished with clients, confident in sales conversations, consistent with follow-up, organized in their management responsibilities, and motivated by measurable results.
Pay:
From $600.00 per week
Benefits:
Employee discount
Experience:
Sales:
2 years (Required)
Management:
2 years (Required) Ability to
Commute:
Naples, FL 34102 (Required)
Work Location:
In person
Benefits
Dental Insurance
Discounts/Reimbursements
Review key factors to help you decide if the role fits your goals.