Membership & Community Lead Pilates Style Boutique Fitness (FS8)

Membership & Community Lead - Pilates Style Boutique Fitness (FS8) MaD Fitness Group - 2.0 Orlando, FL Job Details Part-time $20 - $22 an hour 9 hours ago Benefits Tuition reimbursement Paid time off Professional development assistance Flexible schedule Qualifications Photography Deal closing Hospitality Branding Community engagement Customer retention Event coordination Video shooting Mid-level Customer inquiry handling Fitness sales Content creation Social media content creation High-end sales Sales pipeline management TikTok Clean workspace maintenance Instagram Full Job Description We are seeking a high-energy Membership & Community Lead to own the growth and vibe of our two Orlando FS8 studios. This is an in-studio, 30-hour-per-week role designed for a "Producer" who loves the boutique fitness lifestyle and thrives on closing sales and building community. You aren't just managing a desk; you are the face and the heartbeat of the studio. In this role, you will partner with our remote sales team to manage the lead funnel. While the remote team handles the high-volume digital data entry and initial outreach, you will collaborate with them on lead follow-up to ensure every potential member receives a personal, high-vibe touch. You own the on-site experience, ensuring brand standards are met, coordinating local events, and personally closing the memberships that you and the remote team cultivate together.

Responsibilities Sales Partnership:

Work closely with the remote sales team on lead follow-up and outreach to ensure a seamless "white-glove" experience for every inquiry.

The Close:

Take warm leads and trials and convert them into members through elite in-person hospitality and confident sales closing.

Social & Vibe:

Capture daily magic in the studio (photos and videos) to keep our social media authentic and high-energy.

Events:

Plan and execute 2 to 4 monthly in-studio events and local partnerships to keep the FS8 brand dominant in the Orlando community.

Member Retention:

Be the "Culture Anchor" on the floor, recognizing member milestones and ensuring every person feels valued.

Operations:

Ensure the studio meets the "Presidential Standard" of cleanliness and brand aesthetics daily.

Requirements Sales Instinct:

You have a background in boutique fitness, high-end retail, or hospitality and are not afraid to ask for the sale.

Brand Storyteller:

You are comfortable creating organic content and know how to showcase the studio's energy and community through social media.

Performance Driven:

You are motivated by measurable results and want a role where your compensation directly reflects the studio's growth.

Presence:

This is a 100% in-studio role across our two local locations.

Wait:

Do I need to be Pilates Certified? No. We are looking for a leader first. If you are already an instructor, that is great! If not, but you find yourself falling in love with the FS8 modality, the option to become a certified instructor is available to you.

Compensation Base:

$20.00 to $22.00 per hour (30 hours/week).

Performance:

Aggressive commission structure on every new membership sign-up plus quarterly growth bonuses.

Pay:

$20.00 - $22.00 per hour

Benefits:

Flexible schedule Paid time off Professional development assistance Tuition reimbursement Application Question(s): How would you describe your sales style when a trial guest finishes their first class? This role supports two locations, and the expectation is that you are present in both. The right candidate must have flexible availability including some evenings and weekends. Are you able to commit to this schedule and travel between both studios? What is an example of a creative in-studio event or local partnership you would launch to drive a surge of first-time trial guests into the studio? Are you comfortable being the 'face' of the studio on Instagram and TikTok (filming Reels, being on camera, etc.) and how will you leverage social media to increase traffic? Please share your experience with boutique fitness

Experience:

Sales:

3 years (Preferred)

Work Location:

In person