Bilingual BDC Representative (Sales & Service) - Phil Hughes Honda

Join a 50-Year Legacy Built on the

Future:

Bilingual BDC Representative (Sales & Service) at Phil Hughes Honda Are you tired of being just a "number"? At Phil Hughes Honda , we've spent the last 50 years treating our employees like family and our customers like guests in our home. We are a fast-growing, family-owned dealership that blends a half-century of stability with a high-energy, modern approach to automotive retail. Because our community is diverse and growing, we are looking for a Bilingual Business Development Coordinator (English/Spanish) who can bridge the gap for our customers and provide a world-class experience in both languages. 💰

Compensation & Benefits Realistic Earning Potential:

$50,000 - $60,000+ per year (Base Salary + Performance Bonuses).

Performance-Driven:

Our pay plan rewards Appointment Shows and Sold Units —when you drive traffic, you get paid.

Full Benefits:

Medical, Dental, Vision, 401(k) with company match,

Paid Vacation, No Sundays Work-Life Balance:

Sustainable scheduling in a supportive, family-first environment.

Growth:

We prefer to promote from within for management and senior sales roles 🚀

The Role:

What You'll Do As the first point of contact for Phil Hughes Honda, you aren't just "answering phones"—you are a brand ambassador.

You will:

Multilingual Engagement:

Handle inbound/outbound calls, texts, and emails in both English and Spanish .

Manage Leads:

High-speed response to Sales and Service inquiries. Master the

CRM:

Track all interactions meticulously to ensure no customer falls through the cracks.

Set Appointments:

Consult with customers to understand their needs—whether they are looking for a new Honda or maintaining their current one.

Follow-Up:

Execute a multi-touch follow-up cadence (we provide the tools, you provide the personality!). ✅

Requirements Bilingual Mastery:

Must be fluent in both English and Spanish with the ability to communicate professionally in both languages (verbal and written).

Education:

High school diploma or equivalent.

Experience:

Extensive customer service, sales, or telemarketing background.

Organization:

Computer literacy, strong organizational, and follow-up skills.

Compliance:

Must pass a drug screen, background check, and have an acceptable Motor Vehicle Record. 🎓 Education and/or Experience High School Diploma or GED One to two years related experience and/or training 📍 Why Phil Hughes Honda? We've been a staple of the community for 50 years. We offer the job security of an established institution with the career path of a growing company. If you are looking for a career where your language skills and work ethic are truly valued, you belong here. Ready to start your next chapter with a family that values your work?