Tallo logoTallo logo

Order Management Specialist

Job

Control Southern, Inc

Suwanee, GA (In Person)

Full-Time

Posted 5 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/28/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Review key factors to help you decide if the role fits your goals.
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
60
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Order Management Specialist Control Southern, Inc - 2.7 Suwanee, GA Job Details 1 day ago Qualifications Microsoft Outlook B2B Technical Proficiency Full Job Description Order Management Specialist Job Description As an Order Management Specialist, you will play a critical role in enhancing the client experience and driving customer satisfaction and loyalty. Operating with defined sales accounts and in close collaboration with multiple assigned Sales Engineers, you will take ownership of the entire customer order fulfillment process. This includes order processing, vendor coordination, proactive communication, and documentation.
Principal Duties and Responsibilities:
Own the complete order cycle: processing, product assembly coordination, shipment, supporting collections as needed. Coordinate with suppliers and internal teams to procure materials and components necessary for order fulfillment. Escalate technical issues to the Sales Engineer while maintaining ownership of non-engineer-related tasks. Communicate proactively with internal teams to ensure seamless customer service. Initiate contact, guide clients through the sales process, and present solution options. Provide timely updates and respond to client inquiries via phone and email. Investigate issues within the business system and propose creative solutions. Balance multiple responsibilities to maximize productivity and client outreach. Partner with Sales Engineers and the broader sales team to support territory goals. Participate in structured learning activities to build product knowledge, industry insight, and sales acumen. Apply acquired knowledge consistently in daily operations.
Other Duties:
This job description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may evolve based on business needs.
Qualifications:
Minimum 3 years of customer service experience in a B2B environment. Proficiency in Microsoft Office Suite and Outlook Strong interpersonal, verbal, and written communication skills. Bachelor's degree or equivalent experience (2+ years in a related industry or training).

Similar remote jobs

Similar jobs in Suwanee, GA

Similar jobs in Georgia