Customer Success Specialist Signs 4 USA Bettendorf, IA Job Details Part-time $18

• $20 an hour 4 days ago Qualifications Teamwork Customer retention Interpersonal skills Computer literacy Managing clients in a customer support role Phone customer support Attention to detail Customer support ticket management Marketing Full Job Description Customer Service & Order Specialist Signs 4 USA / Yard Sign Ninjas
• Bettendorf, IA Part-Time | $18
• 20/hour | Monday-Friday | No Nights or Weekends About the Position Signs 4 USA and Yard Sign Ninjas are looking for a friendly, dependable and motivated person to join our office team.

You do not need experience in the sign or printing industry. We will train you on our products, systems and processes. We're looking for someone who enjoys helping people, communicates well on the phone, stays organized and isn't afraid to jump in and help wherever needed. This is a great opportunity for someone looking for consistent weekday hours in a fast-paced, team-oriented environment. Schedule This is a consistent Monday-Friday daytime position with no nights or weekends.

Monday:

9:00 AM

• 4:30

PM Tuesday-Friday:

9:00 AM

• 2:00 PM Approximately 27-28 hours per week .

What You'll Do You'll work closely with our Office Manager, sales team and production team to help keep customer orders and daily office operations running smoothly.

Your responsibilities will include:

Answering incoming phone calls and providing friendly, professional customer service Responding to customer questions and helping resolve issues Processing customer orders accurately Assisting the Office Manager with daily administrative and order-related tasks Creating and processing routers/work orders for production Using our CRM system to create and assign internal tickets to the appropriate team members Following up on customer requests and making sure issues don't fall through the cracks Communicating with sales, design, production and other departments Helping keep customer information and orders organized Learning our products, ordering systems and internal processes Jumping in and helping the team when needed Don't know how to do all of this yet? That's okay. We'll teach you our systems and processes. We're much more interested in finding the right person than someone who already knows the sign industry. Who We're Looking For We're looking for someone who: Is reliable and punctual Has a friendly and professional phone presence Enjoys helping customers Is motivated and willing to learn Has a go-getter mentality Works hard and takes pride in doing things correctly Can stay organized while handling multiple tasks Is comfortable using computers and learning new software Communicates well with coworkers Doesn't wait around to be told every little thing that needs to be done Is a team player who is willing to jump in and help Previous customer service, office, administrative or order-processing experience is helpful, but not required for the right person . Why Work With Us? We're a growing local company where you'll work with a small team and have an opportunity to make a real impact. This isn't a call center where you're just another person answering phones. You'll learn how our business works, interact with customers, work directly with different departments and help move real customer projects from order to production.

We offer:

Monday-Friday daytime hours No nights No weekends Consistent weekly schedule Hands-on training Fast-paced, team-oriented environment Opportunity to learn customer service, order processing, CRM systems and the printing/sign industry Opportunity to grow as the company grows If you're dependable, motivated, good with people and looking for a place where hard work is noticed, we'd like to meet you.

Job Type:

Part-time Pay:

$18.00

• 20.

00 per hour Expected hours: Approximately 27-28 per week

Work Location:

In person

•

Bettendorf, Iowa Job Type:

Part-time Pay:

$18.00

• $20.

00 per hour

Work Location:

In person