Sales & Education Lead

Sales & Education Lead Roberts Sewing Center Crest Hill, IL Job Details Part-time $17 - $20 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Retirement plan Qualifications Retail sales transactions Retail customer service procedures Computer operation Computer literacy Store closing procedures Store opening procedures Stitching Shelf stocking Cash register operations Retail math Typing Training & development POS systems Retail management Full Job Description We are looking for a creative Part-time Sales & Education Lead to join our leadership team. Ideal candidates would be self-motivated, goal-oriented, and ready to sell high quality sewing machines, software, accessories, cabinets and more . This position is a perfect fit for an existing quilter, sewist, seamstress or dressmaker who has a passion for the art and can use it to make positive impacts on our community. Lead earns generous commission on top of hourly rate.

Essential Duties & Responsibilities:

Facilitate exceptional customer experience by leading sales associates and service technicians to ensure they are equipped to service customers in a timely, positive and uplifting manner.

Including but not limited to:

(1) Develop/execute/maintain training that enables associates to find and demonstrate the perfect sewing machine/software/cabinet based on customer need. (2) Develop/execute/maintain lessons which enables post sale support & creates excitement around additional accessories/notions/projects/classes and events so customers leave both educated and inspired. Working with the Event Planner; develop/execute/maintain special educational events and advertising (ecommerce/brick & morter/social media) which meet current community needs and inspire future creativity. Facilitate and support RSC participation in offsite events (I.e. Fiber & Fabric Fest, Quilt Shows, etc…). Participate in offsite training and conferences for company products in order to attain and cross-deploy good working knowledge to the entire team. Less than 5% travel required. Participate on the leadership team to drive business success and expand customer base. Support inventory management activities. Contribute/Ensure a positive working team environment. Performs other duties as requested.

Qualifications & Requirements:

Sewing experience with demonstrated interpersonal and customer service skills is a must. Must be organized and able to adhere to operational processes, including reading on paper/computer screens and writing/typing on paper/computer. Computer proficiency is a must. Basic math proficiency with ability to total prices and tax on sales contracts and point of sale system to document accurate offering/price. Accepts payment and makes appropriate change. Be on feet for hours at a time. Bend down and reach above head. Push/pull merchandise on equipment Lift, place and arrange items on shelves, racks or carts. Individually be able to lift up to 25 lbs and group lift up to 75 lbs (under 2 lbs on a constant basis, 25 lbs on a frequent basis, 25-49 lbs on an occasional basis, and 50-75 lbs on an infrequent basis). A college diploma with 2+ years retail experience & demonstrated success in closing sales is a plus. Be available to work at least four days per week, including two Saturdays per month & open/close the store.

Job Type:

Part-time Pay:

$17.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Retirement plan

Shift:

Day shift Application Question(s): Do you have any experience with quilting, sewing, seamstress or dressmaker? Ability to

Relocate:

Crest Hill, IL 60403: Relocate before starting work (Required)

Work Location:

In person