Be the Engine Behind Four Thriving Hotels Picture this: a bustling college town where Huskie pride runs deep, the Egyptian Theatre marquee glows on a Friday night, and four hotels are humming with group business, wedding blocks, and NIU game-day guests. Now picture yourself at the center of it all — the organizational mastermind who makes the whole sales operation run like clockwork. That's the role waiting for you at Hampton Inn & Suites DeKalb , right near Northern Illinois University. We're not looking for just an administrator. We're looking for a ringmaster of revenue — someone who thrives on details, loves a full calendar, and gets genuine satisfaction from turning chaos into a beautifully color-coded spreadsheet. What You'll Own The Area DOS's calendar, client appointments, and sales travel across all 4 properties — you're the air traffic controller keeping everyone on schedule. Weekly sales activity reports, pace reports, and STAR reports that keep leadership in the loop and ahead of the curve. Pristine digital files for contracts, BEOs, proposals, and client correspondence across both Hilton and Marriott brands. Agendas, notes, and action items for weekly 1:1s and property sales huddles — because great meetings don't happen by accident. Brand Systems? You'll Be Fluent Keep Hilton (Delphi.fdc / PEP / OnQ / GRO) and Marriott (CI/TY / MGS / MRDW / MARSHA) systems squeaky clean and 100% compliant. Input leads, traces, activities, and accounts with zero duplicates and razor-sharp market segmentation. Support Cvent Supplier Network and Lanyon administration like a pro. Track room nights and sales reporting with total accuracy across both platforms. Where You'll Make Clients Feel Like VIPs Draft polished proposals, contracts, addendums, and correspondence using brand-standard templates. Jump into RFP responses via Cvent, Lanyon, and direct inquiries — CRM entry, proposal prep, all buttoned up for DOS review. Coordinate site visits, welcome packets, amenity requests, and client follow-ups that leave a lasting impression. Support rate loading, group block management, and BEO distribution. Keep a hawk-eye on group pickup, wash, cut-off dates, and attrition across the portfolio. What You Bring to the Table 1-2+ years of hotel sales administration, front office, or executive administrative experience; multi-property experience? Even better. Familiarity with Hilton or Marriott systems — we'll gladly train you on the other. Microsoft Office wizardry, especially Outlook, Excel (VLOOKUP, pivot tables — yes please), and PowerPoint. Elite-level organization and time management across multiple properties. Polished written and verbal communication skills. Bonus Points For Direct experience with Delphi.fdc and CI/TY. Familiarity with Cvent, Knowland, Amadeus, or Lanyon. Experience supporting an Area, Regional, or Dual-Property DOS. New hotel opening experience. Your First 90 Days Day 30: You're fully fluent in inbox/calendar management and both CRM systems for lead entry. Day 60: You own weekly reporting solo and run the RFP process without a hitch. Day 90: The Area DOS is spending 80%+ of their time in front of clients — because you've got the back office completely covered. Why DeKalb? Why Us? DeKalb is more than cornfields and college football Saturdays (though we've got plenty of both). It's a tight-knit, hardworking community anchored by Northern Illinois University, home to Huskie pride, the historic Egyptian Theatre, and a summer Corn Fest that turns downtown into one big block party. Our Hampton Inn sits right in the middle of the action — close enough to campus to feel the energy, close enough to the community to feel like home. Join a team that values precision, hustle, and a little bit of Midwestern charm. If you love making order out of complexity and want your work to directly fuel someone else's success, we'd love to meet you.