Sales coordinator

[ Position ] Sales Coordinator [ Summary ] This position does it all - customer order entry, procure parts from domestic and International suppliers based on customer needs, control inventory for assigned customers, coordinate domestic and International shipments with carriers and freight forwarders; prepare documents for domestic and International shipments, such as bills of lading, invoices, packing lists, etc. The ideal candidate will have strong multi-task and time management skills, and intermediate to advanced Excel skills. You must be extremely detail oriented, enjoy being continuously challenged, and able to maintain composure under pressure. Bi-Lingual English/Spanish or English/Japanese is a plus but not required. [ Essential Duties ] ・

Order Management:

Process sales / purchase orders, check accuracy, and monitor shipping timelines. ・Track inventory ・Coordinate logistics to ensure on time delivery (basic understanding of international shipping and terms, as well as experience negotiating delivery schedules with domestic and international vendors required) ・

Sales Team Support:

handling client inquiries, maintaining CRM data, and acting as the key link between sales, logistics, and customer service. ・Process orders and manage inventory for assigned customers, which includes data entry, processing POs based on customer requirements, processing PO receipts, and processing pick/packing lists. ・Communicate with customers on order status. ・Coordinate shipping arrangements with customers, vendors and freight forwarders to meet delivery requirements. ・Correspond with domestic and International vendors regarding PO's - expediting, pricing and delivery. ・Prepare domestic or International shipping documents. ・Process invoices for customer shipments. ・Process file maintenance for customers and parts. ・Investigate and resolve inventory discrepancies for assigned customers. ・Interact with customers, vendors, co-workers, management, and others. [ Working Hours / Working style ] 9:00 a.m. to 5:00 p.m. [ Working Location ] One of the following areas: ・Elk Grove Village, IL ・Northville, MI [ Salary / Benefit ] $50,000 ~ $55,000 ・Competitive base salary (based on experience) and incentive opportunity. ・Benefits include 401k, health insurance (medical, dental, vision, STD, LTD, life). [ Holidays ] 11 annual holidays and additional paid time off within the first year of employment [ Qualifications ] ・Excel proficiency (VLOOKUP, PIVOT tables, etc.) ・

Communication:

strong verbal and written skills ・

Organization:

multitasking skills to handle urgent order changes and logistics issues ・

Product Knowledge:

ability to learn and explain product specifications ・

Problem-Solving:

ability to resolve order discrepancies and logistics delays ・High School Diploma or GED ・Ability to communicate orally and in writing in a professional and concise manner ・Ability to maintain composure under pressure ・Ability to type a minimum of 45 WPM ・Ability to work in a culturally diverse environment

Pay:

$50,000.00 - $55,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

in order processing and logistics coordination: 1 year (Required) Excel Skills (VLOOKUP, Pivot Tables, etc.): 1 year (Required)

Work Location:

In person