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Capital Equipment Aftermarket Sales Executive
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Scorecard
Based on Illinois data
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What they do
A Sales Representative works as a sales associate in a variety of retail settings or businesses. Provides information to customers and sells merchandise or products. Provides analysis of sales activity to businesses and advises on ways to increase sales.
$73,238 / year median in Illinois
-11% projected decline
Job Description
Capital Equipment Aftermarket Sales Executive
CATEGORY
Sales
LOCATION
Itasca, Illinois
SALARY
$110,000 - $120,000
JOB
REFERENCE
249800
Job Description
Aftermarket Sales Executive - Capital Equipment
Our client, a well-established manufacturer of capital equipment, is looking for an Aftermarket Sales Executive to help drive growth across their installed base. This is a great opportunity for someone who enjoys building long-term customer relationships, solving technical problems, and being the go-to resource for parts, service, and support after the sale.
About the Role
The Aftermarket Sales Executive supports aftermarket revenue growth through the sale of OEM replacement parts, assemblies, consumables, service offerings, and technical training. You'll work alongside outside sales professionals focused on capital equipment, managing day-to-day aftermarket activity for assigned customers and installed-base accounts. This role partners closely with sales, engineering, service, and operations to keep customers running and coming back.
What You'll Do
Support outside sales professionals by managing aftermarket sales activities for parts, assemblies, consumables, services, and training
Serve as a primary point of contact for customers on aftermarket-related inquiries following capital equipment sales
Identify and pursue aftermarket opportunities within the installed base — replacement, replenishment, upgrades, and training needs
Promote the value of OEM replacement parts and consumables to support equipment reliability and lifecycle performance
Respond to customer requests for quotes, product availability, lead times, and order status
Interpret customer requirements, purchase orders, and application details to propose the right aftermarket solution
Prepare and support quotations for standard and semi-custom aftermarket products, services, and training
Coordinate with order entry, operations, and supply chain to keep orders moving accurately and on time
Monitor open orders and proactively communicate status, delivery updates, and changes to customers
Maintain accurate CRM records — contacts, accounts, quotes, opportunities, and interactions
Manage your CRM pipeline for all open and active opportunities
Partner with product management and engineering on technically complex parts, upgrades, and training needs
Provide feedback to leadership on customer needs, recurring issues, and installed-base trends
What You Bring
Experience in B2B inside sales or sales support, ideally within an industrial, manufacturing, or aftermarket environment
A solid understanding of OEM parts, assemblies, consumables, and aftermarket sales models
Ability to read and interpret basic engineering drawings and technical specifications
Strong customer service and communication skills, with the ability to juggle multiple priorities
Comfort working in a team-based, cross-functional manufacturing environment
A highly organized, detail-oriented approach with strong follow-up discipline
Proficiency with Microsoft Office, ERP systems, and CRM platforms (Salesforce experience a plus)
A customer-focused mindset with a commitment to accuracy and responsiveness
Education & Experience
Bachelor's degree in engineering or a related technical discipline preferred
5+ years of experience in technical sales, aftermarket sales, applications engineering, or a related role within a manufacturing environment
Ability to Travel
Up to 25% travel