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Staples, Inc.
Customer Acquisition & Retention Specialist (Sales). Job in Lincolnshire Gr8Jobs
Career Insights for Sales Representative (General)
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Based on Illinois data
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What they do
A Sales Representative works as a sales associate in a variety of retail settings or businesses. Provides information to customers and sells merchandise or products. Provides analysis of sales activity to businesses and advises on ways to increase sales.
$73,238 / year median in Illinois
-11% projected decline
Job Description
Join Quill, a valuable part of the Staples family of brands, as an Inside Sales Representative focused on reactivating and growing existing customers . You'll work 100% company-provided customer contacts , engaging customers who already have a relationship with Quill but haven't ordered recently. Your role is to reconnect, drive new orders, and expand revenue within enterprise accounts . This is a strong opportunity for: Recent graduates starting a sales career Early-career professionals building sales experience Experienced sellers looking for structured pipeline and earning potential Career transition from customer service, or other customer-facing roles with desire to move into a sales career What you'll be doing: Make high-volume outbound calls to inactive customers (7+ months) Re-engage and convert non-ordering locations within existing accounts Prospect additional locations tied to enterprise customers Handle inbound calls and convert inquiries into sales Identify customer needs and recommend solutions Negotiate pricing and generate quotes Use customer data to identify upsell opportunities Meet or exceed monthly activity and sales targets Maintain accurate CRM records and pipeline activity Collaborate with Account Managers and internal sales teams What you bring to the table: Motivation to hit goals and earn commission Curious and willing to ask questions Resilient and persistent when handling rejection Comfort with high-volume outbound calling Strong communication and listening skills Ability to quickly identify customer needs Strong organization and multitasking ability Resilience and positive mindset Eagerness to learn and grow in sales Basic Qualifications High school diploma or GED 6+ months of sales or related customer-facing experience OR recent college graduate with interest in sales Comfortable making outbound calls daily Ability to work 4 days onsite in Lincolnshire, IL Proficiency with Microsoft Excel, PowerPoint, Outlook Preferred Qualifications 1+ years B2B sales or B2B service experience Experience meeting sales or productivity goals (metrics / KPIs) Familiarity with CRM tools (Salesforce or similar) Ability to work onsite at our Lincolnshire, IL location at least 4 days per week