Location:

Streamwood, Illinois Schedule:

Full-time, in person Responsibilities Contact existing customers by phone and email to maintain strong business relationships. Follow up with customers regarding their needs, previous purchases, and potential future orders. Inform customers about available products, new items, promotions, and special offers. Assist customers with product questions, pricing, order status, and general concerns. Prepare quotes and help customers place orders. Follow up on open quotes and sales opportunities. Visit customers when needed to strengthen relationships and discuss their business needs. Communicate with Spanish-speaking customers when necessary. Maintain accurate records of customer conversations, follow-ups, and sales activities. Update customer information in the company's system. Work closely with the sales, warehouse, and management teams to ensure customer satisfaction. Address customer concerns professionally and direct complex issues to the appropriate department. Meet follow-up, customer-retention, and sales goals. Perform other related duties as assigned. Qualifications Previous experience in inside sales, customer service, or account management is preferred. Strong communication, customer-service, and relationship-building skills. Comfortable making outbound calls and speaking with existing customers. Basic computer skills, including email and Microsoft Office. Ability to stay organized, manage follow-ups, and handle multiple customer accounts. Willingness to travel locally for customer visits when required. Spanish-speaking ability may be required based on customer needs. Must be available to work full-time, in person at our Streamwood location.

Pay:

$22.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person