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MoFab Inc

Inside Sales/Customer Service Representative

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Based on Indiana data

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What they do

An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.

$72,783 / year median in Indiana

-3% projected decline

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Job Description

Mofab, Inc. is a family owned and operated metals warehouse and fabrication company in Anderson, IN. We are looking for an inside sales/customer service representative to assist with daily front office operations as well as to perform a variety of administrative and sales tasks. In this role, you will act as the first point of contact for our company via phone calls, face-to-face, and by email. We are looking for a driven, personable individual to help complete our team! This role includes helping customers with any issues so a positive attitude is a must. Multitasking and organizational management skills are essential for this position as all tasks must be completed in a timely and effective manner to streamlining office operations. This role requires Saturday hours on a rotating schedule so flexibility is essential. Job duties include, but are not limited to:
  • Sales
  • Customer Service
  • Data entry
  • Answer incoming sales calls
  • Customer follow up via phone and email
  • Other duties as assigned
Requirements:
  • Proficiency in Microsoft Office Suite
  • Proficient math skills
  • Hands on experience with office equipment
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks This position offers competitive pay and benefits including:
  • Health Insurance
  • Dental and Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Profit Sharing
  • Paid Vacation and Holidays We would love for you to join our team!
Job Type:
Full-time Pay:
$16.00 - $18.00 per hour
Benefits:
401(k) Dental insurance Disability insurance Employee discount Health insurance Paid time off Vision insurance
Experience:
Customer service: 2 years (Required) Inside sales: 1 year (Required)
Work Location:
In person