An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
Full-time About Warsaw Masonry Supply Warsaw Masonry Supply is a locally owned supplier of hardscapes, outdoor-living products, fireplaces, brick, and natural and manufactured stone. We serve homeowners, contractors, landscapers, and builders throughout Northern Indiana and Southern Michigan. We care about the culture here and it's the most important thing to us. We are growing and looking for a dependable, customer-focused Inside Sales Representative to join our team with the ability to grow into outside sales or other positions as we grow. Company culture is extremely important to us, and we are committed to maintaining a positive, respectful, and team-oriented workplace where everyone feels valued and works together toward the company's success and yours. Position Overview This position is often the first point of contact for our customers. You will help customers select products, prepare quotes, enter orders, answer questions, and coordinate with our sales, scheduling, and yard. The right person will be friendly and confident, detail-oriented, comfortable learning technical products, and willing to take ownership of each customer's experience. Industry experience is helpful, but we are willing to train someone with the right attitude and work ethic. Responsibilities Greet and assist homeowners, contractors, landscapers, and builders Answer incoming phone calls and respond to customer inquiries Manage/assist the front counter Help customers select the appropriate products for their projects Prepare quotes, sales orders, and invoices accurately Follow up on open quotes and potential sales opportunities Calculate product quantities using measurements provided by customers Check pricing, product availability, and estimated lead times Communicate with vendors regarding products and special orders Maintain an organized showroom and keep product displays current Develop knowledge of brick, stone, hardscapes, fireplaces, and related products Build lasting relationships with customers and contractors Assist with general office and sales duties as needed Cold call new clients Qualifications Strong communication with team and customer-service skills Dependable, organized, and attentive to detail Comfortable working with measurements and basic math Comfortable using computers, email, and order-entry software Able to manage multiple customers and priorities in a busy environment Willing to learn new products and apply that knowledge Able to work independently while contributing to a team Ability to read and accurately interpret construction plans and blueprints Previous inside sales, customer service, construction, landscape, masonry, fireplace, or building-material experience is preferred but not required Driver's License What We Offer Competitive pay based on experience Insurance after 2 months Paid vacation and holidays after 90 days Simple IRA with up to 3% matching after 6 months Product and industry training opportunities Opportunities to grow as the company expands work towards outside sales roll A locally owned, team-oriented working environment How to Apply Please submit your resume through Indeed. We would also like to hear why you believe you would be a good fit for Warsaw Masonry Supply and our customers. Warsaw Masonry Supply Quality Set in
Stone Pay:
From $25.00 per hour
Benefits:
Flexible schedule Health insurance On-the-job training Paid time off
